Cengage Reviews

Pros

The leadership of the company has been jaw-droppingly motivated, visionary, and transparent. They have turned a company haunted by downturns in the market into a trendsetter that is adapting profitably. Along the way they have been committed to employee growth and job satisfaction. I am thrilled with what we are doing for learning. Cengage is a good company with a good purpose!

Advice to Management

Keep doing what you are doing. In 20 years with the company, you are the only management group tackling the real problems, and doing so successfully.

Pros

Relaxed, modern environment, excellent employee treatment, always improving and asking for feedback

Advice to Management

Keep doing what you are doing. I've never been happier at a company.

Pros

-Collaborative environment
-Surrounded by intelligent, devoted and passionate people
-Lots of great leadership
-CEO I trust
-Fair pay
-I feel recognized and valued for my accomplishments and contributions
-Believe we're paving the way with innovative solutions for our market

Pros

People people people they make it work here.

Advice to Management

On the right track

Pros

Enough people who care about what they do.

Pros

You most likely will work with nice and friendly people.
Company sponsored social events.
Ability to work from home 1-2 days a week.

Advice to Management

Stop replacing FTEs with contractors
Send all those high payed contractors home and grown your own engineering department.
Invest in people.
Stop those death marshes where people are working 60 hrs a week

Pros

Excellent work colleagues
Work from home policy
Flexible scheduling
Decent healthcare/401k

Advice to Management

From a purely social perspective, Cengage was a great place to work. The people are truly wonderful and so many of them are trying their best to accomplish the lofty and somewhat strange goals that management has developed as a business plan. The digital production, which is front and center in today's market, is sub-par at best. Entire departments are being let go and contractors are being brought in to manage products - including proprietary Cengage software - that were never quite working correctly in the first place. The digital platforms used are weak and outdated and cannot accommodate the demands of users. One quick look at the Cengage Twitter or Facebook feeds from users paints a picture of frustrated students whose questions and critical concerns largely go either unanswered or unsolved. The entire company seems to be in a quick spiral downward because the products simply do not work, and when they break (which they frequently do) there are no experts left to fix them. I cannot see how the new Cengage sales initiative, Cengage Unlimited, can benefit the profit at all when students and instructors for the most part hate the products. I was on a team that developed MindTap and I have never witnessed such chaos and stress in my life. Due to a recent overhaul of job descriptions and duties, followed by very little viable (or understandable) training in the new roles has left the digital content managers scrambling to understand their next moves, which delays the content from getting to the production teams, and once it's available to the digital producers it's usually filled with errors and in a panicked rush to get published. Basically, no one knows what he or she is doing and the mounting stress and panic is making for a very tense and unhappy workplace.

Pros

There are plenty of things to love about this company. Great people (if you're lucky and end up on a great team), decent summer and winter hours (working from home if you're in the sales field), and ok benefits. Company car for sales reps out in the field with gas allowance, professional development that includes a yearly week-long sales summit to network with your peers from all over the country (although if you are not a manager you have to share a room with someone which is a huge downside to perks). With the launch of Cengage Unlimited, everyone is excited and optimistic for the future. People here in general are mission driven and goal oriented and really do care about the work they do. It's a challenging, ever-changing environment but that's what makes it exciting, in my opinion. You truly do feel good about the work you're doing to help students learn.

Advice to Management

Please advocate for a better CRM system. If not Salesforce, then one that can be highly functional without crashing and freezing in the middle of work because 1,000+others are on it at the same time. Additionally, managers have just as heavy of a workload as reps do hence they should understand that pointless 1-hour team calls and end-of-the week updates only disrupt out performance, not enhance it. We are adults who know how to do our jobs and if we don't, you wouldn't have hired us. Please loosen up all the corporate procedures such as unnecessary team calls and other busy work so that we can focus on our customers and ensuring we are being efficient with our time.

Pros

Great Company, salary, benefits & management.

Pros

Challenging, engaging, excellent training and growth opportunities, strong leadership