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Cengage Reviews

Updated May 18, 2018
1,061 reviews

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3.8
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Cengage CEO Michael Hansen
Michael Hansen
585 Ratings

1,061 Employee Reviews

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Pros
Cons
  • Lack of transparency from upper management (in 70 reviews)

  • sometimes lack work-life balance (in 24 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (14)

    "I didn't know what "corporate culture" meant until I worked at Cengage."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in Boston, MA
    Current Employee - Marketing Director in Boston, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 5 years)

    Pros

    *Truly a transparent work environment. From the CEO to the sales team, everyone has access to each other, is encouraged to provide honest feedback at all times, and is rewarded for having new ideas (even if... or especially if they are audacious and radical ones).

    *The mission is clear and is felt throughout the organization. We work to promote student success. Period. The products we make are the WHAT, but our mission focuses on the WHY. We believe in education.

    *Although Cengage has been through some difficult times in the past 5 or so years (as has the entire publishing industry), our focus and strategy are solid. We have a plan, execute it daily, and adjust quickly and as necessary to ensure success. We are not stuck in the past, but are moving forward with strategic vision and bold ideas. We are not afraid of, but rather empowered by the changes in this market.

    *Employees are valued, supported, and rewarded for their hard work. I've never encountered a corporate "family" before Cengage... but this is just that.

    *Parental leave policy is industry-leading for both mothers & fathers. Stellar.

    Cons

    The industry and the face of higher education are changing and with that comes a certain amount of uncertainty. Cengage has created a strong strategy for not only weathering the storm, but actually becoming stronger because of it. That said, there have been several re-orgs in the past 3-5 years in order to get the "right people in the right seats on the bus." But if you believe in the mission and work hard to be a valuable member on your team, you can feel very secure that you will have a place at Cengage.


  2. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Learning Consultant in Syracuse, NY
    Current Employee - Learning Consultant in Syracuse, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (Less than a year)

    Pros

    Supportive, enthusiastic, energizing, flexibility, company car, surrounded by people who work hard. The help is there if you're willing work and ask for it.

    Cons

    Steep learning curve if you're new to the industry, long hours during the busy selling season.

  3. "Innovative Company with enthusiastic, dedicated employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mason, OH
    Current Employee - Anonymous Employee in Mason, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Lots of energy and excitement over Unlimited. Wants to do the right thing (change the culture, industry, student outcomes). A ton of talented and dedicated individuals.

    Cons

    Too many ideas at times makes focus difficult. Work-to-resource/investment ratio can be daunting. Very fast paced and constant change.

    Advice to Management

    Need more discipline and focus and hold a harder line on "what's-in/what's-out". Better process for prioritization.


  4. "Nice location for SF office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Cengage full-time

    Pros

    Workplace is really good in SF

    Cons

    Do not have free lunch/breakfast. Organization overall is not flat.


  5. "Great Company - Great People - Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Sales Learning and Development in Cincinnati, OH
    Current Employee - Director, Sales Learning and Development in Cincinnati, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (Less than a year)

    Pros

    With the quickly changing "textbook" industry, one of the great things about Cengage is that we are constantly challenged for new and better ways to help our customers solve their issues related to education affordability, access, and student outcomes.
    Getting up for work everyday is easy when you feel that you are with a company that is sincerely working to make a difference in such an important industry as higher education.
    The people I have met at Cengage make the difference. There is very little company politics here and people genuinely try to support and help each other, which is refreshing in the rat-race that is the corporate world.
    Cengage is also very flexible--- the goal is productivity rather than where your office is, when you clock in/out, etc...
    It is fun being the first to market with Cengage Unlimited, our digital subscription of all our content. Watching the competition scrambling to catch up is pretty fun, as well.

    Cons

    Not a lot of cons that are major. Pay, perks, vacation, and benefits are fine and probably about average for a company this size.

    Advice to Management

    Keep pushing the envelope on being a leader in the industry and providing a vision that gives meaning to the work we do everyday.


  6. "Lots of support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (Less than a year)

    Pros

    Excellent company culture. Truly refreshing in that Cengage genuinely invests in its employees, encourages creativity, and promotes trailblazing.

    Cons

    I have yet to discover cons.


  7. Helpful (3)

    "C-Level Russian Roulette"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer in Farmington Hills, MI
    Current Employee - User Experience Designer in Farmington Hills, MI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cengage full-time (More than 3 years)

    Pros

    Great people and managers on the tech side of things.

    Cons

    The direction of the company changes with the wind. The company has decided to devalue design and user experience. C-Level turnover happens so often nothing ever gets done from a strategy standpoint.

    Advice to Management

    Product, Design and Technology need to do a better job managing up to the C-level and VPs so the company can stop becoming such a feature factory.

  8. Helpful (1)

    "Forward Thinking"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Director in Boston, MA
    Current Employee - Production Director in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cengage full-time (More than 10 years)

    Pros

    Great culture, always pushing forward with an eye to our customers.

    Cons

    Too much work for too little staff.

    Advice to Management

    Add staff to allow thoughtful and creative work instead of burying us under an avalanche or work,


  9. Helpful (2)

    "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Cengage full-time

    Pros

    Great people. On board with innovating.

    Cons

    Job insecurity. Lack of transparency from upper management.


  10. Helpful (3)

    "Changing Industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Cengage full-time (Less than a year)

    Pros

    Great people to work with - very team oriented.

    Cons

    Very stressful industry-spread very thin to cover many disciplines and products and it feels like you do many things mediocre instead of a few things really well. Pay seems low for how much work/effort is put out. With challenges in the industry, it is tough, even with new subscription model. Higher ed space can be challenging to move to digital age. I've heard of many reorgs this company has gone through and anticipate more in the near future. I had reservations getting into this industry and there has not been any sort of confidence instilled to quell my reservations.


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