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      Account Executive Interview

      Nov 9, 2022
      Anonymous Interview Candidate
      Phoenix, AZ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Cengage (Phoenix, AZ) in Nov 2021

      Interview

      First a Phone screen with HR rep, then a zoom interview with the hiring manager, next team interview over zoom with three people, then an in person meeting with hiring manager and finally a zoom presentation. No offer.

      Interview questions [1]

      Question 1

      How do you overcome objections?
      Answer question
      1

      Other Account Executive Interview Reviews for Cengage

      Account Executive Interview

      Sep 28, 2023
      Anonymous Interview Candidate
      San Jose, CA
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Cengage (San Jose, CA)

      Interview

      Title: Unprofessional and Disrespectful Interview Process Rating: ★☆☆☆☆ (1/5) I had an extremely disappointing experience when interviewing for the Account Executive position at Cengage Group. I feel compelled to share my experience to provide a candid view of their interview process. The first red flag was the severe lack of communication. After the initial round of interviews, I was left in the dark for weeks with no updates or feedback. When they finally got back to me, it was to inform me that I needed to travel to an onsite interview at a hotel in San Jose, which was a considerable distance from my residence in San Francisco. When I inquired about the possibility of accommodations or alternatives due to the inconvenience, the response was shockingly unprofessional. It was made clear that it was their way or the highway, with a total disregard for my circumstances. After reluctantly attending the onsite interview, I followed up diligently, only to be met with more silence. It was only when I stumbled upon the same job posting on LinkedIn that I realized I had been discarded without so much as a courtesy email. To add insult to injury, I received an email later, suggesting that they were seeking someone with more experience, which was a blatant lie. Their own job description clearly stated the qualifications required, and I surpassed them by a wide margin, with more than four times the experience they were seeking. Cengage Group's unprofessionalism and lack of consideration during the interview process left me feeling disrespected and undervalued as a candidate. I would caution anyone considering interviewing with this company to be prepared for a discourteous and disorganized experience. My impression of Cengage Group's professionalism and integrity has been severely tarnished by this encounter.

      Interview questions [1]

      Question 1

      Walk us through your resume?
      Answer question
      1

      Account Executive Interview

      Oct 20, 2021
      Anonymous Interview Candidate
      Covington, KY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Cengage (Covington, KY)

      Interview

      Long interview process. Screen, interview, jobs shadow, Written test that includes open response questions and essay, panel interview with mock pitch. Was a very long process. Everyone seemed nice but they ended up not wanting to fill the position and no one could tell me why

      Interview questions [1]

      Question 1

      tell me about a time something did not go as planned and how did you handle it
      Answer question
      4
      avatar
      Cengage response
      4y
      Thank you for taking the time to share your feedback. We realize that when our interview process has multiple components, it can translate into a longer process than may be ideal. We’re working to evaluate this very area of the interview experience as we look to improve and ensure both clarity and communication. I do apologize for the lack of closure you experienced after the role was closed. All of this feedback is helpful to us in our journey to be the best that we can. Again, thank you for commenting and sharing your feedback with us. Best, Kevin Eksterowicz, Director, Talent Acquisition