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      Charles Schwab

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      Participant Services Representative Interview

      Jul 14, 2016
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Charles Schwab in Jun 2016

      Interview

      The interviewer was very straight forward. It seemed like they were trying to interview as much people as possible for the role. Unfortunately, they never followed up with me to let me know if I was selected (or not) to progress in the interview process, this was rather unprofessional and give a very negative impression of a good brand.

      Interview questions [1]

      Question 1

      Describe a time you encountered a difficult situation on the job and what did you do about it?
      Answer question
      1

      Other Participant Services Representative Interview Reviews for Charles Schwab

      Participant Services Representative Interview

      May 3, 2016
      Anonymous employee
      Richfield, OH
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Charles Schwab (Richfield, OH) in May 2016

      Interview

      Applied through employee referral . Applied for three different positions . Got an email for a phone interview . Denied for 2 out of 3 because I don't posses a degree . Was contacted again after my denial email that my skills matched up with the participant service job. Another Talent person called stayed on the phone for 50 min I asked what's next and she said an in person interview . That was a Thursday my in person interview was on the following Tuesday . Walked in check in at the desk . A guy came down brought me upstairs to shadow for 30 min then put me in a conference room while I waited for two managers . A girl and a guy . Questions were intense behavioral questions . BE PREPARED. When I thought it was all over another team of people come in to ask more behavior questions . They explain everything about the position and ask if you have any questions . I asked what the next step was and they said the talent person I spoke with at the beginning would be in contact with me regarding if I got the job or not so I'm still waiting and hoping for good results .

      Interview questions [1]

      Question 1

      What would be the most challenging thing about the position to you ? How do you handle situations that have gone bad ? What drives you ?
      Answer question
      2

      Participant Services Representative Interview

      Mar 11, 2017
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at Charles Schwab (Austin, TX) in Apr 2016

      Interview

      One phone interview and then one in person interview with time set aside for shadowing a representative on the floor. Three hiring managers were present for the in person interview.

      Interview questions [1]

      Question 1

      Describe a time you received performance feedback
      Answer question
      1