I applied through a recruiter. I interviewed at Charles Schwab (Denver, CO) in Sep 2015
Interview
After taking a 20 minute questionnaire online you move on to a 45 minute phone interview. They spend the majority of it asking about your work history, what you know about the position, why you think the transition is something you want to make and how you think you'll adapt to the role.
Interview questions [1]
Question 1
Describe a difficult situation you faced with a customer and how you dealt with it.
First, an interview with a recruiter over the phone, After that they look into your background and have 2nd interviews, The next round was with people from Charles Schwab. Not a bad process, they ask the typical interview questions.
Interview questions [1]
Question 1
They ask typical interview questions and do ask some of history of Charles Schwab.