The process took 1 day. I interviewed at Charles Schwab (Scottsdale, AZ) in Feb 2023
Interview
Bait and switch for entry level position working in a call center environment and providing customer service to existing clients. interview process is with department manager and supervisor. interviews are held in said call center
Interview questions [1]
Question 1
how would you handle a customer who is upset with not being able to access their account and what solutions would you offer.