Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Clay

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Clay reviews | Clay jobs | Clay salaries | Clay benefits
      Clay interviewsClay Product Support Specialist interviewsClay interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Product Support Specialist Interview

      Apr 25, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Clay

      Interview

      I went through most of the rounds, and was denied the offer because they wanted someone who already had knowledge of the product. Although I spent hours researching and reading the docs, and setting up a trial account, it wasn’t enough. I’m definitely disappointed in not getting the job, because I saw such huge potential for me to grow within that team, based off the skills that I have. I have experience in interviewing, I’ve been an interviewer before multiple times, and the best people we’ve hired have been the ones who have huge potential, not the ones who already know it all. As a company who says they are humble, I think there needs to be more transparency in the interview process and what’s expected. For the technical troubleshooting, the documentation said there isn’t an expectation that you know the answers to everything, they mainly want to see how you work through issues. And I did just that. I troubleshooted the issues and was able to figure it out as I go, but it wasn’t enough. So if you’re interviewing for this position you will need to be extra prepared, I thought I was, but you need to know the answers to every question. Also, if you don’t get this job just remember, rejection is redirection.

      Interview questions [1]

      Question 1

      If you were to rate yourself in your current position from a scale of 1-10 what would you give yourself? If we called your references what would they rate you on a scale of 1-10? (answering these questions made me feel icky, did not like it - felt very superficial)
      Answer question
      3

      Other Product Support Specialist Interview Reviews for Clay

      Product Support Specialist Interview

      Apr 13, 2026
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Negative experience
      Difficult interview

      Application

      I interviewed at Clay (San Francisco, CA)

      Interview

      The process consists of 6 steps, one previous interview with a member of the team, a take home assessment, a recruiter interview, a live assessment, a interview with the manager and last an interview with a director.

      Interview questions [1]

      Question 1

      How would your 2 previous managers grade you from 1 to 10
      Answer question

      Product Support Specialist Interview

      Oct 9, 2024
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Clay (New York, NY) in Oct 2024

      Interview

      The hiring process at Clay is clearly not respectful to the candidate and is not something I would go through again. It started with a recruiter call which is standard, with the usual surface level questions. This immediately led in to the take home assignment which is where this all goes wrong. They provide a 4 question take home assignment that has the usual suite of questions about support knowledge, the issue being they expect you to have this product knowledge from searching their help documentation alone, a lot of which is not very clear. The second question specifically asks the candidate to create a table using their platform with a clear set of requirements, but again, no instructions. This is fine and all, but requires the candidate to search through their multiple pages of videos, documentation, and a good amount of guessing to get it all set up. I was very confident I hit all of the requirements in this part as this was the most time intensive (about 3 hours) task. All of that to get a standard rejection email 2 days later. If you expect the candidates to take 4 hours of their time to complete a takehome assignment, the least you can do is provide feedback outside of just a standard rejection letter. Absolutely disrespectful of the candidate's time, and if this is how they treat potential employees, I wonder how they treat their actual employees who they have power over.

      Interview questions [1]

      Question 1

      “Hey what is your best suggestion for finding phone numbers if I have a person’s email, url and full name. Is there one provider that is best to choose or should I just risk it and go for the waterfall?” “Please let me know how Clay credits are calculated.” Imagine the following scenario: I have a list of individuals’ LinkedIn profiles. I want to reach out to these people to eventually sell them the finance product my startup is building (we’re building a spending management platform that has corporate cards and other tools to assist businesses with their finances). Use Clay to create a template for a table that will take these LinkedIn profiles and craft personalized messaging for these prospects. Your messaging should include
      Answer question
      6

      Top companies for "Compensation and Benefits" near you

      avatar
      IBM
      3.6★Compensation & Benefits
      avatar
      Dell Technologies
      3.5★Compensation & Benefits
      avatar
      Concentrix
      3.6★Compensation & Benefits
      avatar
      Booz Allen Hamilton
      3.8★Compensation & Benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.