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      CommScope

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      Customer Service Representative Interview

      Jul 22, 2018
      Anonymous Interview Candidate
      Dubai
      Declined offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at CommScope (Dubai)

      Interview

      The very next day after applying online, HR from Singapore called for a telephonic screening (Asking job description, experience, current salary, etc) and then scheduled a 1:1 with CS Team Lead. 1:1 with CS Team Lead went well, started with an intro on the job description and the Business division of commscope etc. interview was lots of behavioral questions expected in a CS role. I was able to explain to them clearly why I applied for the role and how I could bring value to organisation. within a week received a called from HR scheduling one more round with VP of Sales. No formal questions during the interview, it was more about getting to know how i would fit in the role and the company culture. He gave an insight on the industry and the role commscope will play in the future, etc {I could just sit there and talk for hours if it was not time bound} . After the interview i was clear that this was the company i wanted to work. HR called back a week after and said they will proceed with my candidacy and gave me the details of approx salary and benefits. Salary mentioned was around 30% increment from my current (which I disclosed during the screening itself. ) This is when everything turns around - HR goes cold, and after numerous follow ups they came back saying that they wont be able to provide the salary mentioned earlier, and they will go with XX AED which is less than my current salary. It was definitely a shocker and such a disappointing way of negotiating(if they were trying to do that). After going thru 2 rounds of interview and waiting for 2 weeks, I was asked to take a salary less than what I currently get!!

      Interview questions [1]

      Question 1

      How do you handle a difficult client
      2 Answers

      Other Customer Service Representative Interview Reviews for CommScope

      Customer Service Representative Interview

      Oct 9, 2025
      Anonymous employee
      Singapore
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 4 weeks. I interviewed at CommScope (Singapore) in Dec 2023

      Interview

      I submit my CV via an agent, and got the notification and had an interview with HR first via teams, then I had an interview with manager, face to face.

      Interview questions [1]

      Question 1

      Why would you like to join us and why you apply for this position.
      Answer question

      Customer Service Representative Interview

      Mar 9, 2023
      Anonymous Interview Candidate
      Vellore
      No offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. I interviewed at CommScope (Vellore) in Jan 2022

      Interview

      Very easy to crack if you have the spirit and you will win for sure, no worries, Commscope is great for healthy and the life is great amaze too great for me to

      Interview questions [1]

      Question 1

      Very easy to answer and
      Answer question

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