English language proficiency test conducted at the Palm Strip Mall location. The test has a reading section where there are multiple paragraphs to read, then questions are asked about them, and a section where a conversation is played, then you are asked questions about the conversation. The conversation cannot be paused, and you are allowed to take notes. Then there is a question where you are asked to speak about certain topics for 30 minutes which is graded by AI.
After passing the English test, an interview will be held with an HR representative and a team leader of the account you are applying to. They ask general questions in English to test your listening and speaking abilities, and they will ask if you are fully committed for the next 6 months, as you cannot take annual leaves during the first 6 months.
I interviewed at Concentrix (Cairo, Cairo Governorate)
Interview
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.