I applied in-person. The process took 1 day. I interviewed at Concentrix in Aug 2023
Interview
Apply directly on site they will ask for my CV and if available they will immediately ask you to have an interview with a language specialist to rate your level if they like you they will then ask you to have an interview with a supervisor
Other Customer Service Representative Interview Reviews for Concentrix
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.
They make you do all these assessments just for them to deny you. I applied multiple times even though I have the qualifications and still denied. The pay is very cheap as well. Should not have all these assessments and stuff for the little pay
2
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