Easy phone interview (no video) using mostly the STAR method. Interviewer was friendly and hired me on the spot after asking my qualifications and how I would respond to certain situations. Overall, a simple and easy process although it did take a few weeks to hear back from the onboarding team to start the training.
Interview questions [1]
Question 1
How do you respond to difficult calls when the caller is being irate and taking it out on you?
I applied online. I interviewed at Conduent (Houston, TX) in May 2026
Interview
You have to take an assessment - it's the same one many ask you to take. It is not hard, just questions about personality and what would you do situations.
Interview questions [1]
Question 1
If a coworker was negative and it affected the environment, and people began to talk, what would you do?
it was really pleasant and they're very professional. I would definitely recommend others to apply as well. good company and very good staff. Good luck and i hope others get hired as well.
The interview was pretty easy and quick they ask a few questions about your experience and that was mostly it wasn’t to much more outside of that and why I would be a good fit for the team
Interview questions [1]
Question 1
Do you think you can keep up with high call volume