I applied online. I interviewed at Consumer Cellular (Tempe, AZ) in Mar 2018
Interview
spoke with the recruiter during open house about past experience after providing my resume, was given a tour of the call center and plans of company for expansion, got details of metrics on the job, shift determination will be based on training performance, training period is no absence allowed, strict attendance requirements on the floor, benefits after a brief wait are paid in full, it is a team environment with 4 key metrics including call quality, adherence, attendance, # calls
Interview questions [1]
Question 1
familiarity with cell phone industry, call center background, any interfering time off during training, anything of criminal nature in background?
I applied through a staffing agency. The process took 2 weeks. I interviewed at Consumer Cellular (Tigard, OR) in Apr 2018
Interview
I met with a temp agency recruiter in person after e-mailing her regarding interest in a job posting. She might've technically interviewed me, but it sure didn't seem like it - briefly discussed my previous roles and what I liked about them, and why I was seeking a new job. After that, I was referred to a tour at the CCI facilities and was offered a job less than 24 hours after the tour concluded.
I applied through a staffing agency. I interviewed at Consumer Cellular (Tempe, AZ) in Dec 2016
Interview
Very cutthroat and unprofessionally presented. They provided no documentation and vaguely bully you into working with them prior to presenting the real macoy. You will spend half a year being elgible for healthcare and bonuses and aren't told in the interview that you are within a probationary period.