I applied online. The process took 1 week. I interviewed at Consumer Cellular (Oklahoma City, OK) in Apr 2024
Interview
Very Friendly and easy to talk to. Questions about your experiences with both co-workers and customers. Based on how you used your skill and customer service skill; what was the results for you and the customer.
Interview questions [1]
Question 1
Explain a situation in which your customer wanted something that was not possible based on the company rules and how did you navigate a resolution?