Costa Interview Questions | Glassdoor

Costa Interview Questions

Interviews at Costa

173 Interview Reviews

Experience

Experience
64%
17%
19%

Getting an Interview

Getting an Interview
46%
40%
5%
4
2
2
1

Difficulty

2.1
Average

Difficulty

Hard
Average
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  1. Helpful (5)  

    Barista Interview

    Anonymous Employee
    Accepted Offer

    Interview

    Saw the post online and called in the store I wanted to work for for more hiring information. The manager was very nice and interviewed me within the next day. Questions mainly included typical behavioral questions.

    Interview Questions

    • How do you direct our customer to XXX Avenue from here?   1 Answer

    Negotiation

    Not much because this is a part-time job.


  2.  

    Barista Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Costa (Los Angeles, CA) in March 2014.

    Interview

    Saw the post online and called in the store I wanted to work for for more hiring information. The manager was very nice and interviewed me within the next day. Questions mainly included typical behavioral questions.

    Interview Questions

    • How do you direct our customer to XXX Avenue from here?   Answer Question
  3.  

    Cashier Interview

    Anonymous Interview Candidate in London, England (UK)
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at Costa (London, England (UK)) in January 2015.

    Interview

    10 min interview, basic questions. was an instore interview with the manager.
    10 min interview, basic questions. was an instore interview with the manager.
    10 min interview, basic questions. was an instore interview with the manager.

    Interview Questions

    • do you have any experience
      why would you be good for the role   1 Answer

  4.  

    Team Leader Interview

    Anonymous Employee in Saint Albans, England (UK)
    Accepted Offer
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Costa (Saint Albans, England (UK)).

    Interview

    Telephone interview
    Face to Face interview

    Interview Questions


  5.  

    Area Manager Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a staffing agency. I interviewed at Costa (London, England (UK)).

    Interview

    Telephone Screen, 1st Interview, On the Job experience with an Area Manager, 2nd interview followed by a sign off interview with the Ops Director. Over all I was able to gauge the culture and direction of the business

    Interview Questions

    • The main questions were around sales planning and how I plan my teams to achieve them   Answer Question

  6.  

    Area Manager Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Costa (London, England (UK)) in September 2015.

    Interview

    Four stages. Phone interview, interview with regional then with a director plus day in store with area manager. Once all completed offer made on the phone from recruitment team. Within a month of first phone interview.

    Interview Questions


  7.  

    Assistant Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Costa in May 2012.

    Interview

    Very informal. Just asked about customer facing experiences. It was basically a chat to see how much I could interact with the manager and other staff members. They were looking for outgoing personality types Rang a reference after the interview to confirm. Did a 4 hour shift later in the week to see how I dealt with customers and other staff members.

    Interview Questions

    • They were general interview questions like what customer services experience have you had. Have you worked in a fast paced environment. Was told about customer care and cleaning duties were part of the positions responsibilities.   Answer Question
  8.  

    Assistant Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Costa.

    Interview

    fairly structured interview with work trial on separate day which was unpaid and could be seen as free labour. standard questions but overall ok. the initial process was long and time consuming

    Interview Questions


  9. Helpful (6)  

    Assistant Manager Interview

    Anonymous Interview Candidate in Bromley, England (UK)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 3+ months. I interviewed at Costa (Bromley, England (UK)) in September 2015.

    Interview

    Interview was conducted by the area manager in the coffee shop itself. Talked though CV and discussed in more details various areas. Discussed KPI's and strengths and weaknesses. Was told I would find out in 2 days took 10 days to say no.

    Interview Questions


  10. Helpful (2)  

    Store Manager Interview

    Anonymous Employee in Blackburn, England (UK)
    Accepted Offer
    Positive Experience

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at Costa (Blackburn, England (UK)) in September 2017.

    Interview

    This is by the far best process I have been involved in. Started with a telephone interview, then an interview with the area manager . After this you get a chance to do an OJE to see if you like the job and get a chance to speak to another store manager. Then if still successful I had a third interview with a different RBM . Really made me deal wanted and turned down a higher salary because of the process.

    Interview Questions


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