I applied online. The process took 2 weeks. I interviewed at CoverMyMeds (Columbus, OH) in Sep 2021
Interview
Overall an easy interview, long (3 parts) but nothing to stress about, the interviewers make it fun. Applied on Linkedin, from interview to job offer was 2 weeks.
What threw me off was on the First call with the recruiter when they said the pay is non-negotiable.
Even if you have more than 5 years of experience, you'll start at the base.
The second part was an interview with a team lead and department manager, they talked about the company and the role, and asked questions about you.
The third part is with an account coordinator, he teaches you how the prior authorization works, you get time to study, and you do a role play where someone calls in and has a problem.
Interview questions [1]
Question 1
Tell me about yourself?
Why do you want to work for us?
What do you know about CoverMyMeds?
Tell me about a time you handled a difficult customer?
Tell me something that is not on your resume?
Walk me through a process from start to finish, can be anything?
The interviewers felt like peers and were very welcoming. They made every attempt to set me up for success. It made the process less stressful. Just be prepared and you will do great!
Interview questions [1]
Question 1
These were general questions using the STAR method
Great questions from the interviewer it was a nice process that I enjoyed a lot. Straight forward interview. Overall a good experience. Nothing to be worried about. It is a great company to work for.
I applied online. The process took 1 week. I interviewed at CoverMyMeds
Interview
You have a phone interview, and then move onto a typical interview with a manager who asks the basic interview questions, if you do well you move onto a project day. You are give time to study and then you do a mock call to get a feel for what the AC role entails
Interview questions [1]
Question 1
How do you deal with an angry customer? Do you enjoy speaking with people? What is your career background?
