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      Criteo

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      Customer Engagement Representative Interview

      Sep 18, 2021
      Anonymous Interview Candidate
      No offer
      Negative experience

      Other Customer Engagement Representative Interview Reviews for Criteo

      Customer Engagement Representative Interview

      Jan 28, 2020
      Anonymous employee
      Barcelona
      Accepted offer
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at Criteo

      Interview

      Recebi uma ligação em inglês com a recrutadora que basicamente me fez algumas perguntas sobre minhas experiências anteriores e após uns dias uma videochamada com uma das líderes foi agendada, embora a pessoa fosse legal, ela não me incentivou muito e se concentrou muito na frustração que poderia me fazer trabalhar em uma vaga de entrad jr, já que minha experiência era sênior, me senti um pouco desmotivada no final da entrevista porque havia recebido uma oferta de posição bastante básica, no entanto, continuei com interesse pois achava que poderia ter oportunidades futuras de crescimento e porque precisava trabalhar. Após vários dias sem feedback ou notícias, contatei a recrutadora que me disse que não iria continuar com a minha candidatura devido à minha falta de experiência visto que o cargo precisava de alguém mais experiente, razão pela qual preferiram outro candidato. Fiquei bastante desmotivada pois sabia que tinha mais do que a experiência que me era solicitada, fez-me pensar que talvez não fosse uma empresa que valorizasse as minhas competências e experiência.

      Interview questions [1]

      Question 1

      Vc não acha que seria muito frustrante para você trabalhar em uma vaga de entrada após de sua experiencia previa como lider?
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Criteo (Barcelona) in Jan 2020

      Interview

      Firstly I was interviewed by a HR employee of the company who did a great job of asking the right questions, similar to the questions that were asked in the second interview. This time, my (then future) team lead interviewed me, digging deeper into my reasoning for applying etc. For my third stage I had to prepare a Case Study (presentation) in order for criteo's staff to see me "in action". The last stage took time to prepare and was done by video call.

      Interview questions [1]

      Question 1

      Why did you apply for this specific position over the other open vacancies at Criteo?
      Answer question
      avatar
      Criteo response
      6y
      Thank you for taking the time to share your interview experience with us. It’s great to hear that you have decided to join us. Welcome to our Criteo family!

      Customer Engagement Representative Interview

      Feb 13, 2019
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Criteo

      Interview

      The interview process had multiple steps starting with a phone interview. During the phone interview, my recruiter first told me about the company and it's culture in greater detail. In addition, she described how this position fits into their current operations. From there, she was able to answer all of my questions and then asked me for some information regarding my past experience, and how my skills could be transferable to this role. Once we concluded our conversation on the phone, I was emailed a few days later to book an in person interview. The in-person interview was with the department manager and a team lead at the same time. I preferred the 2 on 1 style of interview because it was efficient, it gave me a better idea of their dynamic departmentally, and how my role would fit in the department. The interview was very positive, and they were able to extend an offer to me the next day. When I accepted the team was immediately very welcoming and accommodating to my needs.

      Interview questions [1]

      Question 1

      Describe a situation in which you previously handled an angry customer, and how you went on to solve this issue.
      Answer question
      avatar
      Criteo response
      7y
      Thank you for taking the time to submit a review on your interview process with Criteo. We are happy that you had a positive experience with us and joined the company. Welcome to Criteo!