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      Crossover for Work

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      Crossover for Work interviewsCrossover for Work Customer Success Manager - 80k interviewsCrossover for Work interview


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      Customer Success Manager - 80k Interview

      Nov 30, 2017
      Anonymous Interview Candidate
      Remote, OR
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Crossover for Work (Remote, OR) in Mar 2016

      Interview

      I applied online and filled in initial application. Had some written questions and then handed in 2 videos explaining a random solution of 5 min length top. Finally a check call from a recruiter. After the call I was told that a hiring manager was going to contact me and schedule and interview. Now it gets ugly. The irresponsible manager cancelled the interview like an hour before it was scheduled. I tried to contact him and then support Finally he answered on a single line not even hello that he was going to reschedule NEVER heard from Crossover again. For months tried to get an answer absolutely no explanation whatsoever Since it is all remote you feel helpless.. you depend on an email being answered I am still interested in knowing what happened. I think the hiring manager should be reprimanded for such an appalling behavior and so the lack of response in general from the company I spent precious time preparing the videos and recording a proper answer.

      Interview questions [1]

      Question 1

      Explain a software solution unknown to you in 5 min as if it was for a real client
      Answer question
      3
      avatar
      Crossover for Work response
      8y
      Hello and thank you for writing us a feedback. While our intention is to hire the top 1% of talent around the world, it seems like your experience did not portray that. While I am sure an apology for the time you feel you wasted, may not seem sincere to you at this point, I would still like to extend my apologies. We are always learning and evolving and your feedback helps us address topics that need attention. If you would like to reach out further and help us learn more about your experience please email us at feedback@crossover.com. Thank you and hope to speak soon!

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