Custard Technical Services interview questions

First interview is a telephone vetting. Basically general questions like what does customer service look like, mean etc. 2nd interview via Microsoft Teams. I wasn't really asked much, I did all the probing and questioning. Initially I felt it went well, I even followed up a week later but I was totally ghosted. It's a shame as I really felt confident. I seeked them directly, but good luck to them. Someone else will utilise me.