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      Daxko

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      Customer Service Advocate Interview

      Jun 29, 2020
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Daxko

      Interview

      The hiring and interview process with Daxko was very well put together, and was an overall enjoyable experience! I specifically loved how the interview allowed both sides to get to know one another. I had an initial interview that consisted of videoed responses, and then had another zoom interview with several members of the company. Everyone was so kind and helpful throughout the process.

      Interview questions [1]

      Question 1

      What does excellent customer service look like to you?
      Answer question

      Other Customer Service Advocate Interview Reviews for Daxko

      Customer Service Advocate Interview

      May 10, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. I interviewed at Daxko in May 2023

      Interview

      It was a 3 part Zoom interview: beginning with a presentation and general interview questions (in the call, there were two current employees), job shadow for the job applied for and final interview.

      Interview questions [1]

      Question 1

      How did you handle a difficult interaction with a customer?
      Answer question
      1

      Customer Service Advocate Interview

      May 15, 2023
      Anonymous employee
      Birmingham, AL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Daxko (Birmingham, AL) in Apr 2023

      Interview

      There was a one way video interview which allowed me to answer some standard questions with a couple chances to re-record if needed. Next was the zoom interview. I completed a live tech/software demo for a panel of 2 staff and answered more customer service related questions. I also had an opportunity to shadow an actual employee for 20 minutes.

      Interview questions [1]

      Question 1

      How do you handle disgruntled customers?
      Answer question

      Customer Service Advocate Interview

      Dec 6, 2021
      Anonymous employee
      Birmingham, AL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Daxko (Birmingham, AL) in Nov 2021

      Interview

      The interview process was very thorough and detailed, and every person that I met with made that process even easier. There was a specific description of expectations, and all that was asked of me was pertinent to the position I interviewed for, making it an overall positive experience.

      Interview questions [1]

      Question 1

      How would you describe yourself in one word?
      Answer question