I applied online. I interviewed at Department for Work And Pensions (Hull, England) in Dec 2024
Interview
If you got the required scores after the first stage, which is assessments, you would then be invited for a 3-question pre-recorded interview. Then you'll have three minutes to answer each question,
Interview questions [1]
Question 1
Communicating and Influencing
Can you tell me about a time when you had to adjust your communications to meet the needs of others?
'Managing a Quality Service'
Can you give me an example of where you have had to manage the expectations of others?
'Making Effective Decisions'
Tell me about a time when you have had to explain how you have reached a decision to others?
I interviewed at Department for Work And Pensions (London, England)
Interview
Lengthy process however straightforward interview using competencies and the star method. Prepare for behavioural questions and really empathise on how you ended on a positive for the organisation. Most importantly be yourself and show your personality.
Interview questions [1]
Question 1
Can you tell me about a time when you had to make a difficult decision and how you came to your decision
I applied online. I interviewed at Department for Work And Pensions
Interview
The process includes a personal statement followed by some tests then a video interview to complete. The interview process followed smoothly with the video asking 2 questions per civil service behaviour
Interview questions [1]
Question 1
Tell me a time you have dealt with a difficult customer?