Dropoff Interview Questions
Updated Aug 4, 2023
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Interviews at Dropoff

Anonymous Employee
I interviewed at Dropoff
I met most of the managers I would eventually work with all in one day. This was grueling, but IMO, better than a 2 months, slow process. The questions were very job specific and based on real examples of issues I would have to manage.
- How would you sequence the migration of a courier company into Dropoff?

Anonymous Employee in Houston, TX
I applied online. The process took 2 days. I interviewed at Dropoff (Houston, TX) in Apr 2023
It was easy process. I was asked a few question about my medical experience and scenarios about precautions. I was asked about background in delivery. It was a short interview.
- About your experience as a courier
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Anonymous Interview Candidate in Austin, TX
I applied online. The process took 1 day. I interviewed at Dropoff (Austin, TX) in Jun 2022
Well first of all, my interviewer was 15-20 minutes late calling me from the initial time we had agreed upon. I was not informed ahead of time, it was only after 10-15 minutes of waiting, I called the interviewer which went straight to VM, and then I called the company to see what was going on. I then received an email from her asking for a little more time as her last interview had gone over - OK, I understand that and was content on waiting for a few more minutes. Then, when she finally did call me she apologized and told me she was running late because of a death at the company... So she told me two completely different stories as to why she was late. Why lie? As for the interview, the interviewer had a friendly tone, but the things she said was not very friendly. She started right off the bat telling me that my experience doesn't really line up with what they're looking for. She told me that I don't really have that much experience for the position they're hiring for. Ok, if that is how you feel, then why did you request an interview with me to begin with?? After her saying that to me, I immediately asked her if, given what she just told me, if I would even be considered since it did not really sound like she was interested in me - and she said along the lines of "well, I want to get to know you a little better"... Ma'am don't waste my time. Based off the attitude you were giving, the answer seems like a hard no. Secondly, when we started talking about the sales metrics I had to hit at my last job, I told her that I had to made at least 100 - 150 calls a day. I gave a range. Then she basically said "Oh, we're looking for someone who made at LEAST 150 calls a day in their previous experience". I explained to her that it varied day by day, but I definitely did hit KPI of 150 most of the time; but she didn't listen and keep hanging off the fact that I said 100 calls (even though, like I said, I gave a range - that hit the metrics of what they were looking for). Another thing she did that I found incredibly rude, is that she tried to persuade me towards another job in their company..... which wouldn't have been so insulting, if the position wasn't so low on the ladder and very low paying! Quite obviously, I applied as an SDR bc I have the experience & it pays well! Trying to persuade me to apply/accept another very low paying position that I would not even be able to support myself on is insulting. Based off her demeanor, I immediately emailed her about half an hour after my interview and informed her that the company would not be a good fit for me and I did not wish to move forward with them.
- Tell me about your experience with (prior company)? What were your sales goals? How many calls did you make a day?

Anonymous Interview Candidate
I applied online. I interviewed at Dropoff
I was contacted by HR a week after submitting my application. After a brief phone discussion, she passed me to the CTO. After being moved to the next round, I was then met with their Architect, 2 developers, and a SVP, their current PM. After all of that and a phone conversation with the recruiter regarding my salary, where I was told they pay under market value. I received an email that they went with another candidate. However, the position is still active and advertised. This is not an honest company and they pay extremely below market value. Most conversations centered around SDLC and supporting processes and the times I tried to discuss elements of my background that crossover with the JD I was told "not to worry". I would stay far away as they don't seem to know what they're looking for and the current PM direction is ineffective and seems detrimental based on my conversation with the development staff.
- Why do you want to work for Dropoff? Explain your agile process. Explain what metrics you'd monitor for our software.

Anonymous Interview Candidate
The process took 1+ week. I interviewed at Dropoff
Had a preliminary screening call with HR. She had reached out for my availability via email and stated she would send an invite. I never received one and had to remind her before the date and time. Interview was informal and positive. Two additional interviews were scheduled back to back for the next week. The employee on the second interview seemed disinterested and rushed through the process. The employee for the third interview never showed. I received an offer from another company the same day and did not follow up.
- Please describe your management style.

Anonymous Interview Candidate in Atlanta, GA
I applied online. The process took 1 week. I interviewed at Dropoff (Atlanta, GA) in Feb 2018
You need to be prepared to have an interview within an hour of receiving an email. Otherwise, they will decline your entire application. You fill out a lot of paperwork and submit specific photos, to be told that you are not accepted.
- I did not have any questions, there were no slots.

Anonymous Employee in Austin, TX
I applied through other source. I interviewed at Dropoff (Austin, TX) in Dec 2016
I came into the corporate office to have my interview. I first sat down with the Customer Service Manager. He asked me about myself and my experience. He then asked me a few questions. After that I interviewed with the Operations Manager. He asked me about myself and my experience and then asked me some questions.
- How would you deal with an irate customer on the phone.
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