First have to pass a CAST, then a PAT, then interview. Remember to use the star method. Interview is kinda hard because the questions they ask and you have to answer them on the spot

Must pass PAT before securing your interview , once passed my interview was scheduled for the flowing week I was interviewed by a woman from HR and two Supervisors from op centers that I was interested in. Wasn't difficult and straight to the point. The STAR method of interviewing was a learning curve though