Duke Energy Reviews | Glassdoor

Duke Energy Reviews

Updated June 25, 2017
503 reviews

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3.5
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Duke Energy President and Chief Executive Officer Lynn J. Good
Lynn J. Good
178 Ratings

503 Employee Reviews

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Pros
  • Excellent safety standards, strong support for healthy work/life balance (in 43 reviews)

  • Great culture, good benefits, good work life balance (in 44 reviews)

Cons
More Pros and Cons

  1. "Duke Energy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Charlotte, NC
    Former Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke Energy full-time (More than 10 years)

    Pros

    Have great benefits and pay

    Cons

    Caring culture has changed over the years


  2. "Things have to get better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Charlotte, NC
    Current Employee - Call Center Representative in Charlotte, NC
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy full-time (More than a year)

    Pros

    Decent pay and good benefits. Quarterly bonuses

    Cons

    Can be stressful dealing with rude customers on the phone all day. Mandatory overtime with very little notice. Sales are being heavily pushed. Management promises advancement after a year but this is the exception and not the rule.

    Advice to Management

    Handing out candy for a job well done does nothing for the morale of your employees. Focus on keeping your good employees and reward them appropriately to cut back on high turnover rates.


  3. "An Energy Company Evolving With The Industry"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nuclear Control Operator in Huntersville, NC
    Current Employee - Nuclear Control Operator in Huntersville, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy full-time (More than 8 years)

    Pros

    The company is taking steps to faithfully serve the rate payers. This amounts to making changes to the mix of energy sources and how they are operated, turning greener and meaner. This means a few things to me, more natural gas power plants and more renewables, but also lots of cost cutting efforts. I feel that Duke Energy is taking the right steps when considering the customers, employees, and public.

    Cons

    The change management leaves something to desire. There are a lot of moving parts and some changes result in breaking existing processes. When such instances occur, it leaves a kind of bewilderment with employees as to how we could have missed something like this. In summary, we are changing too many things at the same time.

    Advice to Management

    Prioritize what needs to be changed, and execute the change accordingly. Allow more time with these ambitious efforts.


  4. "Substation Tech"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roxboro, NC
    Current Employee - Anonymous Employee in Roxboro, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Duke Energy full-time (More than 10 years)

    Pros

    Good pay and benefits. Decent Insurance.

    Cons

    Since Duke Energy took over Progress Energy it has been a total chaos.

    Advice to Management

    Listen to the employee surveys. The employees is what built the company.


  5. "Good company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - EHS Manager in Charlotte, NC
    Current Employee - EHS Manager in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Duke Energy (More than 3 years)

    Pros

    Long standing company with very stable environment. Excellent benefits package compared to other companies. Diverse opportunities within multiple business segments

    Cons

    Slow to react and entrenched in old ways. Resistant to change in low to mid level management. Very cautious when reviewing risk.


  6. "lineman"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pharmacist in Roanoke Rapids, NC
    Former Employee - Pharmacist in Roanoke Rapids, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Duke Energy full-time (Less than a year)

    Pros

    Good Enviroment great work space

    Cons

    Nothing Bad great work space

    Advice to Management

    Nothing


  7. "IT Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Raleigh, NC
    Former Employee - IT Analyst in Raleigh, NC
    Negative Outlook
    No opinion of CEO

    I worked at Duke Energy full-time (More than 5 years)

    Pros

    Pay is competitive, benefits are excellent

    Cons

    No real professional development, work life balance is ok at best.

    Advice to Management

    Actively engage and develop the employees.


  8. Helpful (2)

    "Senior Customer Care Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Customer Service Representative in Lake Mary, FL
    Former Employee - Senior Customer Service Representative in Lake Mary, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Duke Energy full-time (More than 10 years)

    Pros

    Tuition Reimbursement, Good selection of schedules, decent pay, lots of overtime, sales, emloyees in other centers are friendly

    Cons

    Sales, lots of overtime, you only talk to people who have money issues: the poor, dumb or sociopathic, management is petty, high school click vibe and nepotism, your manager can prevent you from moving up to another job in the company even if someone else wants to give you a promotion or better job.

    Advice to Management

    Quit letting your College educated & talented staff leave while letting the high school diploma crew run rampant on their competition. Anyone with a computer and access to the system should be monitored anytime they use their company devices to communicate and work, alot of people would be gone for unethical behavior. The supervisors are suck ups or inscure psychos.


  9. Helpful (3)

    "Engineering Technologist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineering Technologist in Southport, NC
    Current Employee - Senior Engineering Technologist in Southport, NC
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good benefits, job security, management depends on the plant and group. Most people nice to work with, some are not.

    Cons

    Slow progression, low pay ceiling, HR sucks, some people that you have to work with are very unprofessional and rude, hear a lot about people being hired only because of friends/family for positions they are not qualified for. Management/supervision appear to be discouraged against questioning changing policies. ERO duty.

    Advice to Management

    No advice to Management, they can do nothing since their feedback is almost always thrown out the window. Management are to carry out orders without questions asked. This goes up several chains of command actually.


  10. Helpful (2)

    "Fantastic people, ample opportunity for growth"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Associate I in Charlotte, NC
    Current Employee - Supply Chain Associate I in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Duke Energy full-time (More than a year)

    Pros

    Great people, plenty of work, fantastic culture, great benefits

    This position offers a fantastic opportunity to learn about not only the business but industry best practices

    Cons

    Minimal cons, but department is shifting quickly due to retirements. There is plenty of work and ensuring that we have enough skilled workers can be a small issue


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