Duke Energy Reviews

Updated May 16, 2021

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4.1
82%
Recommend to a Friend
85%
Approve of CEO
Duke Energy President and Chief Executive Officer Lynn J. Good
Lynn J. Good
445 Ratings
Pros
  • "Good work life balance with good benefits(in 81 reviews)

  • "Friendly staff and good benefits(in 80 reviews)

  • Cons
  • "Poor work life balance but whatever(in 38 reviews)

  • "Upper management feels disconnected from employees(in 28 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of Duke Energy and is not affected by filters.

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    1. 5.0
      Current Employee, more than 3 years

      Great

      May 5, 2021 - Smart Energy Specialist in Charlotte, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work group and company to work for.

      Cons

      No cons really lots of calls/projects.

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    2. 2.0
      Current Employee, more than 3 years

      Not for everyone.

      Apr 15, 2021 - Customer Care Specialist in Lake Mary, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits, disability, when you do well your pay reflects that.

      Cons

      Very emotionally taxing. Customers are usually very angry, and they like to take it out on employees. Management expects us to kind of just take it and get on with our jobs. Adherence for call times is unrealistic. You're basically back to back on every call and if you try to take a break or be detailed with calls, its seen as a negative. They rate your performance on how quickly you can get customers on and off the phone, but tout that they want the best customer service. You can't have both. If you're the kind of person that can let stuff roll off your shoulders and you can handle the pressure, then this could be a good place for you to grow. Just know that many employees see therapists due to this job. I ended up going on disability after 2 years.

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    3. 3.0
      Current Employee, more than 10 years

      Duke Energy

      May 16, 2021 - Anonymous Employee in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary and Benefits are good

      Cons

      Management is hit or miss, long working hours

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    4. 4.0
      Current Employee, more than 5 years

      Duke Energy Senior Engineer

      Apr 27, 2021 - Senior Engineer in Indianapolis, IN
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Pros to working at Duke Energy are that pay is very fair, and benefits are great. My peers are also very friendly and professional. The company is good about promotions.

      Cons

      The one major downside to working at Duke would be the work/life balance. Projects are released with inadequate time to complete.

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    5. 2.0
      Former Employee

      There's better nuclear companies

      May 13, 2021 - Senior Reactor Operator in Seneca, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good pay, good locations The people are like family, an abused family.

      Cons

      Becoming less and less people centric. Top down leadership

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    6. 1.0
      Current Employee

      Transformational

      May 16, 2021 - Strategic Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Building a better energy future

      Cons

      Environment has low risk tolerance, and is pivoting a big ship

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    7. 5.0
      Current Employee, more than 3 years

      This

      May 4, 2021 - EDA Engineer in Tampa, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexible schedule work from home

      Cons

      A lot of work daily

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    8. 4.0
      Current Employee

      Big company

      May 13, 2021 - Director of Area Operations in Saint Petersburg, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Variety of career paths in several locations

      Cons

      It’s a big company that takes on more than it can handle.

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    9. 5.0
      Current Employee

      Awesome

      May 2, 2021 - Any in Dothan, AL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work at

      Cons

      Can't find any people are great

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    10. 3.0
      Current Employee

      Business and Industry

      May 15, 2021 - Customer Service 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great benefits and decent pay.

      Cons

      Mandatory overtime on most Mondays.

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    Viewing 1 - 10 of 1,009 Reviews

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