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      Equifax

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      Customer Service Representative Interview

      Dec 22, 2025
      Anonymous employee
      West Des Moines, IA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Equifax (West Des Moines, IA)

      Interview

      Online only interview process. Apply online, got a phone interview and then was sequentially offered the position. There was no face to face interview.The process was fairly streamlined and straightforward.

      Interview questions [1]

      Question 1

      Tell us about your last role
      Answer question

      Other Customer Service Representative Interview Reviews for Equifax

      Customer Service Representative Interview

      Aug 13, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Equifax

      Interview

      N/A online I answered a few questions and gave my resume and they offered me a position working remotely with a very good pay rate. I am excited to begin my career with Equifax

      Customer Service Representative (CSR) Interview

      Feb 10, 2022
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Equifax

      Interview

      Quick and easy. The woman was kind and easy to talk to. She checked for the shift I wanted and I’m happy to say I’m genuinely impressed for once with an interviewer.

      Interview questions [1]

      Question 1

      Can I work the shift hours?
      Answer question

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