Equifax Reviews | Glassdoor

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Equifax Reviews

Updated February 14, 2018
703 reviews

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3.2
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Paulino R. Barros, Jr.
13 Ratings

703 Employee Reviews

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Pros
  • Flexibility, work life balance, innovative (in 73 reviews)

  • Option to work from home if required at certain times (in 39 reviews)

Cons
  • There's also an army of below average software talent who joined for the stable income and work/life balance (in 21 reviews)

  • s entrepreneurial spirit and upper management is not transparent about changes nor are the open to listening to suggestions from employees (in 21 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good firm to work for as the first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Equifax full-time

    Pros

    Great manager’s! I learned a lot.

    Cons

    camt Think of any as of now


  2. "Competitive Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Equifax full-time (More than 3 years)

    Pros

    Compensation was competitive, and annual bonus available to higher bands. Some very smart and talented people throughout.

    Cons

    Organization is still managing through the aftermath of the "breach" in Fall 2017. But company is committed to rebuilding trust (B2B and B2C).

  3. Helpful (1)

    "Equifax is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist
    Current Employee - Data Scientist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    The work culture is very good allowing for maintaining work life balance for most of its employees, good facilities and innovative work opportunities allows employees to grow

    Cons

    Parking is a issue with growing company size. Which is a way is good but gets really difficult at times.


  4. Helpful (1)

    "Senior Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Equifax full-time

    Pros

    Stability with good comp and above average work environment.

    Cons

    Unorganized, reactive and somewhat chaotic.


  5. "Great people but managerial culture is very closed door."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Manager in Taylors, SC
    Current Employee - Strategic Account Manager in Taylors, SC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time (More than 10 years)

    Pros

    Great people and allows remote workers. Decent system infrastructure in place to help sales and service reps do their jobs.

    Cons

    Lost it’s entrepreneurial spirit and upper management is not transparent about changes nor are the open to listening to suggestions from employees.

    Advice to Management

    Communicate and trust your employees more.


  6. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Equifax full-time (More than 3 years)

    Pros

    Good working environment, work flexibility.

    Cons

    Pay scale like regular job. Don't ask for promotion if you are Asian. If you are white, you will get promotion faster.

    Advice to Management

    Stop favoritism, try to treat everyone equally, leadership should learn how to make plan ahead of time.


  7. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time

    Pros

    Company 401k match and usually great team mates to work with

    Cons

    Equifax does not truly care about their employees. Most of senior leadership and are out for themselves not the employees. You would think being promoted would be easier in a mid-size to large company, but if you are not friends with certain members of the leadership team you will not be promoted. When jobs are posted most of the time the manager already has an idea of who they want to hire, but are required to have the role posted and the other half of the time the role never gets posted and the role is given to someone as a "promotion". Lastly, if you change roles within the company you pay almost always never reflects your job change. People at Equifax make 20-30K below their salaries, because they've been internally promoted. Imagine working with new colleagues who come off the street with the same job title as you making 20-30k more for the same job. It use to be a great place to work, but don't become complacent or you will not be happy.

    Advice to Management

    Review the direction you are taking the company in. Take some leadership courses and develop yourselves to be better leaders.

  8. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Equifax full-time

    Pros

    good people, lots of tenure, offer good services

    Cons

    senior leadership changes have killed the morale

    Advice to Management

    remember that the people that work for you are people, not spreadsheets or numbers


  9. Helpful (5)

    "A Dilbert Comic"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Equifax full-time

    Pros

    Low pressure and no need to work overtime. That means you have time outside of work to stay healthy and see your family and friends. You'll find many employees who have been here over a decade for that very reason. It's stable, the people are polite and friendly and tend to be family oriented individuals.

    If you're a cybersecurity expert, there are enormous long-term opportunities here. Equifax is investing heavily in this area in the wake of recent (2017) data breaches, and they need your skills and leadership.

    Cons

    If you're deeply technical and seeking intellectual stimulation, you may find your coworkers to be somewhat dull. The typical software developer at Equifax does not have side projects and does not read about software or attend conferences and meetups. They're mainly family people outside work. That's a generalization, of course. There are a few genuine big data experts keeping this place up and running. There's also an army of below average software talent who joined for the stable income and work/life balance.

    Upper management is loyal to one thing-- investors. Town halls and stock reports are the same thing. It's yet to be seen whether the 2017 data breach will shock executives into taking their customers more seriously.

    Management came directly from a Dilbert comic. That's not surprising for any enterprise though. Middle management is full of professional ladder climbers playing games to consolidate power and supporters for their next promotion. Customer interests are mostly forgotten by this brand of management.

    Overall mission clarity is low. The company is comprised of several business units, and most units were former independent companies acquired by Equifax. These units retained their structure, culture, and leadership. Even after years, they remain silos with their own cultures and goals. So the company is fragmented and top leadership doesn't provide unifying principles and vision.

    Advice to Management

    Equifax is historically so happy with its Wall Street performance that mediocre software practice gets swept under the rug. Loyalty to investors needs to be replaced by loyalty to consumers if this company wants a future. Leadership has an opportunity to change this, but as of 2018 it's not clear whether their hearts are in it. Security budgets are increasing, but budget allocation and culture change aren't the same thing.


  10. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Equifax full-time

    Pros

    Strong executive team , decent supportive culture

    Cons

    Weak middle management. Difficult to move around internally.


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