I applied online. The process took 4 days. I interviewed at FedEx (Kuala Lumpur) in Nov 2016
Interview
It was quite basic. Typical questions asked in an interview. The interviewer is quite nice since she asked everything about the process of me getting there, how was the road, how was the parking and all. Then she knows how to work around the questions to not let me notice whether she's beginning to accept/reject my application.
Interview questions [1]
Question 1
Do you know what FedEx is doing?
Do you have any experience of working in Customer Service before?
Tell me how do you think you'd fit in this job.
Tell me your future plans if you get this job.
They get to know you in the interview with some general conversations, but the core of the interview is a series of behavioral questions. You need to be specific about a particular situation or time & give examples in your answer. Just clearly explain the challenge, what needed to be done to resolve it, the action you took & then the final result of those actions. Be real specific on that last part.
Interview questions [1]
Question 1
Tell me about a time you resolved an issue with a challenging customer?
Behaviour question like how do you face angry customers? And also why you are interested in this role? Do you have any safety indecent happened with ur coworker explain? What is ur salary expectation?
I applied through a recruiter. I interviewed at FedEx (Istanbul) in Nov 2025
Interview
It was a fast and average process. Mostly basic interview questions asked and also the interviewer was really nice. There were 2 interviews and also a phone call. The last interview with the manager.
Interview questions [1]
Question 1
Can you tell me about yourself? What motivates you? How do you solve problems at work?