Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Fidelis Care

      Part of Centene

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Fidelis Care reviews | Fidelis Care jobs | Fidelis Care salaries | Fidelis Care benefits
      Fidelis Care interviewsFidelis Care Customer Service Representative interviewsFidelis Care interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Nov 1, 2017
      Anonymous Interview Candidate
      New York, NY
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Fidelis Care (New York, NY) in Jul 2017

      Interview

      I was called after applying online and was asked a set of questions about what I do and about salary. I was then called again for an interview. I go to said interview, was there for almost an hour. I am thinking everything went well and was told that they would call me back. I noticed that the day after I interviewed the position was taken down from everywhere. These people also told me how they were going to interview other people but yet the next day the position is taken off? A week passes by, there is no call. Two weeks go on and nothing. Third week goes by and the same, by now I realized the game that they played with me. They had already hired someone and only interviewed me for laughs and giggles. Making me waste my time and money(gas money because I was an hour away) when I could had been doing something else. I never even received a call or an email till this very day to inform me that they hired someone else. How professional of you all right? Hope all of you (4 people) that interviewed me had fun playing around with people's lives because there is nothing better for you all to do. I won't ever apply for this company again and won't recommend anyone to do so either or even use their insurance.

      Interview questions [1]

      Question 1

      They keep asking dumb questions on how to deal with customers who display irate behavior.
      Answer question
      2

      Other Customer Service Representative Interview Reviews for Fidelis Care

      Customer Service Representative (CSR) Interview

      Aug 17, 2023
      Anonymous employee
      Latham, NY
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Fidelis Care (Latham, NY)

      Interview

      It was not hard. It was good. Very easy. I understood everything. Benefits were clearly outlined and every aspect of the company was reviewed that pertained to the job description.

      Customer Service Representative Interview

      Feb 15, 2023
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 days. I interviewed at Fidelis Care in Jan 2023

      Interview

      It was very easy going . The interviewers are very good to talk to. They do ask questions that are pretty surfaced however if you know what to say you will ace it.

      Interview questions [1]

      Question 1

      The pay was too low for me.
      Answer question

      Customer Service Representative Interview

      Dec 29, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Fidelis Care

      Interview

      There was no interview during hiring for temp. The only person I spoke to was my recruiter. That was a weird hiring process. I am not sure whether it was good or bad.

      Interview questions [1]

      Question 1

      There was no interview for me.
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Aon
      3.5★Compensation & Benefits
      avatar
      MetLife
      3.6★Compensation & Benefits
      avatar
      New York Life
      3.5★Compensation & Benefits
      avatar
      Marsh
      3.6★Compensation & Benefits