I applied through a staffing agency. I interviewed at Fidelity Investments
Interview
I was interviewed by two managers. They asked a lot about work history and my former jobs. They also asked how I handled things at my previous jobs. They also asked me to simulate a conversation with a customer.
Interview questions [1]
Question 1
Tell me about a time that you disagreed with your manager's feedback and how did you handle it?
I interviewed at Fidelity Investments (Covington, KY)
Interview
Interview process was easy once the interviewer showed up. Was ten minutes late and disrespectful of my time. She was unprofessional with interview questions as well. Zero stars. Would not recommend.
The interview was a zoom interview. Upon passing the initial interview, you then complete a drug test, and background check that requires you to go to an office to submit your fingerprints
Interview questions [1]
Question 1
They asked me scenario based questions around different interactions I had with customers.
Very standard interview. Most Qs revolve on how you helped customers in past roles and what you can do to excel in this role. Nothing too difficult and they send you questions before hand to practice. Remember star method