Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      First Cash

      Is this your company?

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: First Cash reviews | First Cash jobs | First Cash salaries | First Cash benefits
      First Cash interviewsFirst Cash Customer Service Representative/Pawn Broker interviewsFirst Cash interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Top companies for "Compensation and Benefits" near you

      avatar
      Wells Fargo
      3.7★Compensation & Benefits
      avatar
      JPMorganChase
      3.9★Compensation & Benefits
      avatar
      Bank of America
      3.8★Compensation & Benefits
      avatar
      Capital One
      3.9★Compensation & Benefits

      Customer Service Representative/Pawn Broker Interview

      Aug 25, 2016
      Anonymous employee
      Houston, TX

      Other Customer Service Representative/Pawn Broker Interview Reviews for First Cash

      Customer Service Representative/Pawn Broker Interview

      Jun 8, 2015
      Anonymous Interview Candidate
      Seattle, WA
      Declined offer
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied in-person. The process took 2 days. I interviewed at First Cash (Houston, TX) in Dec 2012

      Interview

      Brief, back then there was very few questions they just needed personnel. the people in charge were great back then no drama. It became a popularity contest after a while. If you were not in the so called ( in club) with the the market managers You pretty much have no future. They pursue you til you quit or they fire you. Very stressful. The culture changed lots of turnovers due to upper management

      Interview questions [1]

      Question 1

      Did I have transportation
      1 Answer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 6 days. I interviewed at First Cash (Seattle, WA) in Apr 2015

      Interview

      There were two online assessments that I did online as part of the application process. I received a phone call within a week, called them back and spoke to a manager who seemed very disorganized and unfocused. This was a phone screen and after the call I was invited for a one on one interview, but I declined after learning more about the position and pay.

      Interview questions [1]

      Question 1

      what do you know about what Cash America does? Have you ever visited one of our locations?
      1 Answer
      1