Four Points By Sheraton Interview Questions | Glassdoor

Four Points By Sheraton Interview Questions

Updated Apr 5, 2017
23 Interview Reviews

Experience

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  1.  

    Night Auditor Interview

    Anonymous Employee in San Jose, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Four Points By Sheraton (San Jose, CA) in April 2016.

    Interview

    Met with 2 nice gentlemen. The place itself was slightly intimidating because it was so luxurious, but the staff I met with were very relaxed. I got the job within 2 weeks so I was very excited.

    Interview Questions


  2.  

    Front Desk Agent Interview

    Anonymous Employee in Fort Myers, FL
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Four Points By Sheraton (Fort Myers, FL) in January 2016.

    Interview

    Interviewed after filling out application with assistant manager and then the General Manager, great.Then was called the next day being informed I got the job but would be starting training at the slower paced La Quinta Inn and suites that is owned by the same owner. It was upsetting as I did apply to the Four Points.

    Interview Questions

    • Have you had any experience?   1 Answer
  3.  

    Front Desk Agent Interview

    Anonymous Employee in Jericho, NY
    Accepted Offer
    Positive Experience

    Application

    I applied online. The process took 5 days. I interviewed at Four Points By Sheraton (Jericho, NY).

    Interview

    This is what interested me. It was a very professional environment in the office itself. I sat down with the owner for a good 20 minutes and was asked very good and thought provoking questions. I then was given a contract and all sorts of forms to sign, something I thought to be a good thing.

    Interview Questions

    • Describe a movie you've seen in the past two weeks.   1 Answer

  4.  

    Hotel Sales Coordinator Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Four Points By Sheraton in November 2015.

    Interview

    Phone interview only. This was a phone screening to outline the position. I have a scheduled in-person interview for a week from today. Unsure of the salary structure. When I asked, they were hesitant to discuss although they did ask for my salary requirements which i gave them. Seems to be a commission based structure. I will find out more when I meet them in person.

    Interview Questions


  5.  

    Food and Beverage Manager Interview

    Anonymous Employee in Wakefield, MA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at Four Points By Sheraton (Wakefield, MA) in October 2015.

    Interview

    I met with Tracy at the front desk and she was looking for a front desk agent. She was professional, asked all the right questions and just a pleasure to sit and talk with.

    Interview Questions

    • What would you do if you had an unhappy guest?   1 Answer

  6.  

    Front Desk Agent Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took a week. I interviewed at Four Points By Sheraton (Knoxville, TN) in April 2015.

    Interview

    first you fill out an application at the location you wish to work for. If they like your resume they will call you in for an interview. This will last roughly 20-30 minutes. This will include a quiz about your personality and if you will be a good fit. If they decide to hire you, you then fill out a bunch of paperwork and then you will also have to pass a drug screen.

    Interview Questions

    • About a time something went wrong at work and how I handled it.   Answer Question

  7.  

    Food and Beverage Manager Interview

    Anonymous Interview Candidate in Memphis, TN
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied through other source. The process took 2 days. I interviewed at Four Points By Sheraton (Memphis, TN) in March 2015.

    Interview

    I was brought in to interview for the F&B Manager position. It is a small 93 room hotel with a restaurant. Everyone there was very polite and we basically went through my resume and what the job expectations were. The GM is a very nice and professional man. The split shifts with a 30 minute drive just would not work out for me.

    Interview Questions

  8.  

    Accounting Manager Interview

    Anonymous Employee
    Accepted Offer

    Application

    I applied through other source. I interviewed at Four Points By Sheraton.

    Interview

    Interview process with General Manager and then phone interview with Corporate. We discussed wages, benefits, parking, meal allowances, job duties, responsibilities, qualifications, and previous employment. Corporate phone interview was mainly focused on job duties, prior history, and qualifications.

    Interview Questions

    Negotiation

    Negotiations with parking and meals.


  9.  

    Sales Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took a week. I interviewed at Four Points By Sheraton.

    Interview

    Be prepared for multiple interviews. The final phase is an interview with the GM. This interview is crucial for final selection. The first interview had several current members of Sales and people did get up during the interview and switch out. GM doesn't show much emotion.

    Interview Questions

    • Be able to discuss tangible ways you can contribute to the bottom line. The GM wants to know how each management team member can drive revenue.   Answer Question

    Negotiation

    Not much negotiation


  10.  

    Accepted Offer

    Application

    I applied online. I interviewed at Four Points By Sheraton.

    Interview

    Very brief interview quizzing me on what I'd do in certain scenarios. Asked about my background and if I had any customer service experience. Of course, they asked about my availability since it is a 24 hour establishment.

    Interview Questions

    • What would you do with a guest who was pushy and rude and how would you handle them.   Answer Question

    Negotiation

    I wasn't able to negotiate anything.


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