I applied online. The process took 3 weeks. I interviewed at FrontStream (San Antonio, TX) in Mar 2025
Interview
Good Process. HR person is a sweetheart. Head of CX feels like does'nt have a handle on process. CRO is direct but seems fair. Would love to work here, seems like a great place.
Interview questions [1]
Question 1
Previous experience, what a full CX motion for account management process should look like in my opinion