I applied online. I interviewed at GEICO (Dallas, TX) in Dec 2020
Interview
Phone call interview. Past that one on one interview. if you are selected they will call. they are looking to see how you sound on the phone for customers, so be optimistic and energetic. let your personality show,
Interview questions [1]
Question 1
How have you resolved an issue with an upset customer
The interview process was positive. I was told about the job and pay range and I had the opportunity to ask the questions I had. I was asked to describe a time I had to show empathy to a customer and how to stay positive in the workplace when faced with difficult challenges.
Interview questions [1]
Question 1
When was a time you had to show empathy to a customer?
I applied in-person. I interviewed at GEICO (Lakeland, FL) in Mar 2026
Interview
detailed and efficient. friendly staff and informative to any questions. sat with current employee to get a feel for what you will be doing and then began the in person interview process.
I applied online. The process took 3 weeks. I interviewed at GEICO (Lakeland, FL) in Mar 2026
Interview
The interview was quick seamless and gave a strong idea of the workload.
They didn't properly informed if they had positions available, so it leaves much to be desired. I probably wasn't what they wanted when they saw me past my resume sadly, don't waste 8 hours driving if they won't compensate.