GEICO Reviews | Glassdoor

GEICO Reviews

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Found 3622 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
80%
Approve of CEO
GEICO CEO Bill Roberts
Bill Roberts
174 Ratings
Pros
Cons
  • "Work life balance, parking, cafeteriA(in 169 reviews)

  • "Low cost provider - they want to save money so much that the facilities are kind of old and unupdated(in 60 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (44)

    "Customer Service Agent"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Agent in Poway, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time for more than 2 years

    Pros

    PTO sick pay and vacation. Easy growth within company. Extremely supportive mentors, supervisors, and management. Overall great company!

    Cons

    If you aren’t able to learn and retain information QUICKLY, this may be difficult for you to maintain employment. The support is always there but it’s not an easy job. Customers sometimes are angry as with any position or company, if you can’t handle someone yelling, cursing, or calling you names, this could be a stressful environment. You have to remember in one ear out the other and not let it affect your work results.

    Advice to Management

    Great job! The support was always there, the promotions and pay raises were consistent with employees work. I’d love to come back to the company in the future! If I didn’t have to move, I’d still be there :)!

  2. "5 stars"

    StarStarStarStarStar
      Current Employee - Customer Service in Honolulu, HI
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time for more than a year

      Pros

      great place to work really enjoy it

      Cons

      none to report tells me to post 5 words

    • Helpful (1)

      "Loving GEICO"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - PIP Claims Adjuster in Lakeland, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time for more than 4 years

      Pros

      A great company to learn from and they promote often if you work hard. I have had 2 promotions in 3 years and I'm working toward another this year. My pay has increased by almost 20k in 3 years! Great benefits, supervisors are easy to work with and mangers are friendly and accessible.

      Cons

      Workload can be overwhelming like most places. But it's nice to be rewarded for your hard work, making it worth it.

      Advice to Management

      Keep doing what your doing but lighten the workload a little on the new people. I think the new people coming in should have more time to transition than the associates that are promoted.

    • "Good job to start as an analyst"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Product Modeling Analyst in Washington, DC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time for more than 2 years

      Pros

      Good work/life balance, training program, management does not micromanage, coworkers are wonderful

      Cons

      Sometimes not a lot of work to do, limited opportunity to advance

    • "Loved it"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Telephone Claims Representative in Richardson, TX
      Recommends
      Positive Outlook
      Disapproves of CEO

      I worked at GEICO full-time for more than 2 years

      Pros

      Opportunities to promote Great leadership

      Cons

      Work load Not able to hang up on customers

    • "You are worked hard and paid well for it."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Auto Damage Field Adjuster 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time for more than 4 years

      Pros

      Ton's of valuable training. Opportunities for growth. Tough but incredibly fair management. Great benefits.

      Cons

      You are pulled in every direction. Insane Workloads. You end up working off the clock more often than not. Tough standards.

    • "A great place to move up"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Claims Supervisor in Lakeland, FL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time for more than 6 years

      Pros

      Movement, Raises, Profit Sharing, Environment, Morale

      Cons

      There is no pension to depend on for retirement

    • "great place to work"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Auto Damage A 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time for more than 6 years

      Pros

      good pay and great benefits

      Cons

      metrics are hard to achieve and maintain

    • "They give you the tool to succeed"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - MOAT Agent in Getzville, NY
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at GEICO full-time for more than 2 years

      Pros

      Set schedule, support, structure is clear

      Cons

      Goals sometimes seem to be unrealistic somtimes.

    • "Ehhh..."

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - PRU Agent 
      Doesn't Recommend
      Positive Outlook
      Approves of CEO

      I have been working at GEICO full-time

      Pros

      Good benefit package and set schedule.

      Cons

      It's all about who you know and not how hard you work. Especially when it comes to yearly raises (which can hardly be considered a cost of living adjustment)

    Found 3622 reviews