GEICO Reviews | Glassdoor

GEICO Reviews

Updated August 19, 2017
2,730 reviews

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3.3
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
1,656 Ratings

2,730 Employee Reviews

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Pros
  • The compensation is good with yearly profit sharing of around 15-20% salary (in 508 reviews)

  • Excellent pay and benefits, profit sharing, and 401k (in 117 reviews)

Cons
  • No work life balance not competitive salary (in 123 reviews)

  • Have to love working at a call center (in 132 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Insurance Agent in Savannah, GA
    Former Employee - Licensed Insurance Agent in Savannah, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Friendly, caring, family oriented. The Local GEICO Office in Savannah Georgia works as a team.

    Cons

    The corporate office mandates a phone script that is monitored and must be followed exactly with no variation. This can make sales more difficult, removing individuality.

    Advice to Management

    Keep doing what your doing, the management is exceptional!

    GEICO Response

    Jun 21, 2017 – Branding/E-Recruitment Specialist

    Thank you so much for taking the time to review us! We're so glad that you had a wonderful experience working within one of our Local Offices. The program is exciting for exactly the reasons you... More


  2. "It's cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Moat Sales Agent in Amherst, NY
    Current Employee - Moat Sales Agent in Amherst, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (Less than a year)

    Pros

    it's cool. good benefits. supervisors are very helpful. managers listen to employees. also able to help when in need help

    Cons

    not too many negative here. l the security team is wack. parking can be bad. nothing really that is really bad with geico

  3. Helpful (4)

    "Auto Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Claims Adjuster in Lakeland, FL
    Current Employee - Auto Claims Adjuster in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Great pay and huge opportunities to further your career with the company solely based on performance

    Cons

    Heavy workload with very strict break requirements. Some of the requirements to move forward in the company are not fair because we did not come to the company to be a salesman


  4. "Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Macon, GA
    Former Employee - Claims Adjuster in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    I enjoyed my time at GEICO. I had wonderful co workers and supervisors. GEICO hired me from off the street and trained and licensed me for the claims adjuster position.

    Cons

    I wished work/life balance was a lot better however once you reach a year of employment there are guidelines in place to help with certain situations.


  5. "pay is legit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Sales Agent in Coralville, IA
    Former Employee - Insurance Sales Agent in Coralville, IA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time (Less than a year)

    Pros

    -pay is great
    -benefits are even better
    -many opportunities for advancement
    -GEICO makes an effort to have a diverse workforce, even in Coralville, IA
    -training is more than sufficient

    Cons

    -it's a call center job
    -it's a call center job
    -did i mention it's a call center job?
    -management is cult-like in it's worship of the company and Warren Buffett. you'll basically be indoctrinated into how great GEICO is as a company because management believes if you love GEICO, you'll be a more effective sales/cs rep. (not unlike any other company, tbh)
    -many of the opportunities for advancement that they advertise are basically still call center rep positions, except you get to take even more phone calls
    -schedule will not usually be 9-5, M-F

    Advice to Management

    it's an unreasonable request, but please be less cult-like in your approach to training sales agents and be forthcoming about the threat auto insurers face from self-driving cars for employees looking to build a career with the company


  6. "Culture"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at GEICO part-time

    Pros

    Awesome culture, helpful people, and great upward mobility

    Cons

    Building is old, and painted with depressing colors

    Advice to Management

    Paint with better colors


  7. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Service Agent in Lakeland, FL
    Former Employee - Insurance Service Agent in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Very customer and employee oriented.

    Cons

    Long hours and sometimes very difficult customers and not enough managers around on night shift to assist with them.

  8. "High Risk, High Reward if you're able to do so"

    StarStarStarStarStar
    Former Employee - Insurance Sales Agent
    Former Employee - Insurance Sales Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    The management is excellent in regards to both your regular supervisor and the managers above them. The environment as well is welcoming and friendly albeit quiet if you're not on the sales team.

    Cons

    When I left, the micro-management that started to become implemented was far too much. Every minute you're on off the phone was essentially monitored and use as an evaluation of you

    Also, they heavily sell the idea that you can make thousands upon thousands through bonus which is achievable but you have to really be in the upper tiers of the sales floor. If you aren't the hourly that you make isn't so much worth what the job entails.


  9. Helpful (1)

    "Good paying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Tucson, AZ
    Former Employee - Sales Representative in Tucson, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    pay is good and always opportunity for a raise . every year the have whats called merit rise and depending on your performance from the past year you can get a raise on your base pay

    Cons

    performance metrics are always changing. monthly goals change to frequently. by the time an employee has a chance of improving his/hers score card the metric has changed again

    Advice to Management

    Be constant when it comes to score metrics. leaders should help employees master the score card before moving on to a new goal


  10. "A customer called me a B! and I survived"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Agent in Virginia Beach, VA
    Former Employee - Insurance Agent in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 5 years)

    Pros

    They are a great company to work for and only want you to succeed. They invest a lot of time into you.
    The benefits are great and as long as you accept it for what it is, you will thrive.
    The 401K really helped
    Training is provided and all your insurance appointments are kept up with.
    There are a lot of great people that work there
    You get what you put in it. If you want to be a worker Bee its a great place there are lots of phone jobs.
    There is lots of room for movement all over the company.

    Cons

    It is a call center so expect to be talking a lot on the phone
    The stakes are high. There is a quality assurance team and they monitor all the time. There are 10 calls monitored a month and you are graded monthly on the calls
    This is not a 9 to 5 job you have to be prepared to work all different schedules based on your performance. If you do well you get the good schedule. This can be a pro or a con based on your attitude and personality.

    Advice to Management

    Overall I think that management is Great! I loved the managers and supervisors I worked with. Thats not to say that there are a few that need to work on their people skills. I had a couple of managers that seemed like they didn't care much for the people working for them as they did for the performance. Honestly, you will get that with any company you work for.


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