GEICO Reviews | Glassdoor

GEICO Reviews

Updated April 23, 2018
3,154 reviews

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3.3
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GEICO Chairman and CEO Olza (Tony) Nicely
Olza (Tony) Nicely
1,900 Ratings

3,154 Employee Reviews

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Pros
Cons
  • Not enough work-life balance or flexible work options to telecommute (in 149 reviews)

  • It does seem like some of the call center furniture needs to be updated and it (in 148 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (77)

    "Geico Claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time

    Pros

    Geico is overall a good company. If you work hard, you will be rewarded in the form of raises, more favorable shifts, and promotions. At the entry level, each supervisor is assigned to about 9 employees, so you can have more individualized attention. With that being said, there are also sup's all over the floor so if yours is busy, another is happy to help. The environment is friendly, often having parties and contests to boost office morale. Pay is good, benefits are excellent

    Cons

    Very micro managed, very strict metrics (but everything is layed out in front of you so its not unexpected) some unfavorable shifts. Not a lot of work/life balance, you clock in and go go go until you clock out, can be stressful.

    GEICO Response

    Aug 28, 2017 – Branding/E-Recruitment Specialist

    Thank you so much for taking the time to review us! One of the things that we pride ourselves on is that our associates are truly devoted to creating a caring, family-like atmosphere. The job is... More


  2. Helpful (1)

    "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time

    Pros

    Flexibility was very important at the time and Geico was very helpful

    Cons

    There would be no cons from me.

  3. Helpful (2)

    "Continuing Unit Bodily Injury Claims Adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Continuing Unit Claims Adjuster in Woodbury, NY
    Current Employee - Continuing Unit Claims Adjuster in Woodbury, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    The GEICO culture is great. It's not your typical corporate environment-- super friendly staff. Very easy to make long lasting friendships. GEICO will do things to try and boost morale in the workplace such as a company BBQ, carnival etc. The benefits are great-- full benefit package! The pay is also great. Profit sharing just adds to that. The company has become much more flexible with time off and actually now allows the associates to "flex" time when needed. For example if you need to come in a hour late-- you just stay a hour later to make it up. In some departments after you have been there for a specific amount of time you are given the option to work an extra hour each day to have off one additional work day to tack onto your weekend every other week. How great is that?! That is an additional 26 days off a year. There are so many opportunities within the company-- the amount of promotions that are given each year is outstanding. The company is growing which means job security. There aren't enough people who work for the company who take the time to write on here -- you are only seeing the few that were miserable and want to take it out on this forum or whom didn't get a job offer. It really is a great company to work for!

    Cons

    Core Metric System-- what others would refer to the company "micromanaging." It's not all bad if you work hard but you are always expected to meet a goal. This isn't a job where you are going to succeed just doing the bare minimum. You may get by but you won't be able to see all of the great benefits the job has to offer such a promotions and other perks that are given to those who are doing well.


  4. Helpful (4)

    "Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Service Representative in Macon, GA
    Former Employee - Claims Service Representative in Macon, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Performance reviews are based on your metric numbers and not anyone's opinion of you. Good numbers will get you good raises and promotions.

    Cons

    If you want to move up in the company do it as fast as you can. Once you get locked into a position it's hard to get out.


  5. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 3 years)

    Pros

    Benefits, diversity, growth, security, training

    Cons

    It Never ends, work load,

    Advice to Management

    Out with old in with new


  6. "Great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TCR II in Richardson, TX
    Current Employee - TCR II in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 5 years)

    Pros

    Great pay, constant pay raise as long as you’re working hard and performing, great supportive supervisors and managers. Promote from within.

    Cons

    Work load can be a bit heavy sometimes, core metrics seem to be unrealistic. Closures are hard to get and we can’t control how many closures happen every month. Especially on attorney represented claimants.

    Advice to Management

    Restructure the BI unit to have more adjusters so workload can be manageable and claims don’t “fall through the cracks” due to heavy workload adjusters can have.


  7. "Service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Pay and team environment were a major plus.

    Cons

    Not a lot to say negative

  8. "Commercial Sales Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales & Customer Service In Tge MOAT Department in Fredericksburg, VA
    Former Employee - Commercial Sales & Customer Service In Tge MOAT Department in Fredericksburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Great pay, fun atmosphere, great training, great teams & Management and profit sharing!

    Cons

    They only con I have is you get only 7 minutes off the phones a day for personal time. I also feel that the job can be stressful at times, but the sales department is great! Oh and very hard to take vacation.

    Advice to Management

    Keep up the good work!


  9. "Employee for 5 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time

    Pros

    Profit Sharing, Career Growth, relocation assistance

    Cons

    Salary, Benefits, Work life balance


  10. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    Profit Sharing, 401K, Flexible Hours

    Cons

    Leave policies are a little tight.

    Advice to Management

    Continue to promote those who have worked their way up and morale will increase.


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