GEICO Reviews | Glassdoor

GEICO Reviews

Updated November 18, 2018
3,466 reviews

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3.3
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GEICO CEO Bill Roberts
Bill Roberts
99 Ratings

3,466 Employee Reviews

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Pros
Cons
  • "No work life balance late shifts" (in 165 reviews)

  • "Low cost provider - they want to save money so much that the facilities are kind of old and unupdated" (in 60 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Customer Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Customer Service Agent in Poway, CA
    Former Employee - Inbound Customer Service Agent in Poway, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    PTO sick pay and vacation.
    Easy growth within company.
    Extremely supportive mentors, supervisors, and management.
    Overall great company!

    Cons

    If you aren’t able to learn and retain information QUICKLY, this may be difficult for you to maintain employment. The support is always there but it’s not an easy job.
    Customers sometimes are angry as with any position or company, if you can’t handle someone yelling, cursing, or calling you names, this could be a stressful environment. You have to remember in one ear out the other and not let it affect your work results.

    Advice to Management

    Great job! The support was always there, the promotions and pay raises were consistent with employees work. I’d love to come back to the company in the future! If I didn’t have to move, I’d still be there :)!


  2. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Macon, GA
    Current Employee - Sales Associate in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Benefits, pay and constant raises are incredible!

    Cons

    Being in a call center environment everyday can be draining but there are lots of opportunities to move up and get off of the phone.

    Advice to Management

    Keep making your people first.

  3. "Pretty much Nunbers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mentor in Richardson, TX
    Current Employee - Mentor in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    -Once you hone your craft, they are great at recognizing it and rewarding you.

    Cons

    -Numbers are a make or break often times and competition for advancement is fierce.


  4. "Solid workplace, especially if you want stability"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Modeling Analyst in Chevy Chase, MD
    Current Employee - Product Modeling Analyst in Chevy Chase, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than 3 years)

    Pros

    Great work life balance (almost never have overtime), promote from within culture means opportunity to move up, committed to having a safe and non-confrontational workplace, hires a lot of new graduates so a great way to get modeling/data experience, and GEICO does not fire without cause (meaning stable employment). PMA's work on projects with direct impact on the bottom line.

    Cons

    GEICO is cheap. Salaries might be less than other DC positions using similar skills, prepare to be frustrated by an old building, and slow facility repairs.

    Advice to Management

    Your analysts are smarter than you are, engage them earlier and often when trying to figure out how to solve our business problems.


  5. "Service Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Counselor in Lakeland, FL
    Current Employee - Service Counselor in Lakeland, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Great people, can get promoted quickly, excellent training, decent pay

    Cons

    Having to deal with ignorant and nasty customers


  6. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at GEICO full-time

    Pros

    -Job Security
    -Nice People and Management

    Cons

    - Very Micro-managed
    - If you call in sick, they automatically use your PTO to cover for it


  7. "Grade 62"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time

    Pros

    Pay is good, schedule options are also good

    Cons

    Management is sometimes poorly trained and under qualified

    Advice to Management

    It's all about who you know.

  8. "Geico company review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 3 years)

    Pros

    Great pay, great management

    Cons

    Flexibility with getting days off can be minimal.


  9. "TA1"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    Geico is a great place to work at and they care about their staff

    Cons

    Pay needs to be more for the work


  10. "P&C"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in Macon, GA
    Former Employee - Supervisor in Macon, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than 10 years)

    Pros

    Benefits, Salary + Yrly Increases above average for the area, vacation time; 401k match
    Training stayed up to date to meet state requirements

    Cons

    Unrealistic expectations placed on Salaried Employees. They were expected to work 60 or more hours/wk. Work environment too noisy & seemed like you were more in Elementary School w/all the contests & prizes going on. Let adults do their job. That is a sLes environment & we were not sales. Favoritism.

    Advice to Management

    Create a more positive work environment;


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