GEICO Reviews | Glassdoor

GEICO Reviews

Updated September 18, 2018
3,382 reviews

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3.3
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GEICO CEO Bill Roberts
Bill Roberts
57 Ratings

3,382 Employee Reviews

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Pros
Cons
  • "Not enough work-life balance or flexible work options to telecommute" (in 157 reviews)

  • "Low cost provider - they want to save money so much that the facilities are kind of old and unupdated" (in 59 reviews)

More Pros and Cons

  1. "Great company to work for"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time

    Pros

    Great company to work for

    Cons

    Don't plan to make a career out of this


  2. "Customer Service"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at GEICO full-time

    Pros

    Pay is competitive. Training is paid for. Rewarding at times.

    Cons

    Can be a bit overwhelming when calls are back to back. Held to a high calls per day standard that can make pay increases difficult.

  3. "Overall good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Woodbury, NY
    Former Employee - Claims Representative in Woodbury, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Great moral, profit sharing, promotes from within.

    Cons

    They put a lot of work on you, things constantly changing. Unreal expectations


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    Great benefits and the pay is great

    Cons

    Back to back phone calls


  5. "geico rocks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Tampa, FL
    Current Employee - Management in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time (Less than a year)

    Pros

    it is a good job, and you have a lot of freedom.

    Cons

    sometimes long days, but overall nothing crazy.


  6. "claim adjuster"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Adjuster in Lakeland, FL
    Former Employee - Claims Adjuster in Lakeland, FL
    Recommends

    I worked at GEICO full-time (Less than a year)

    Pros

    Paid training, best trainer ever, great benefit

    Cons

    need to add more claim adjusters, reduce the work load per adjuster. many new adjuster left due to amount of work load

    Advice to Management

    non. my trainer and supervisor were awesome


  7. "Claims Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Katy, TX
    Former Employee - Customer Service Representative in Katy, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at GEICO full-time (More than a year)

    Pros

    Stable company and great people to work with

    Cons

    Work/Life balance per schedule, poor grading system(Metrics)

    Advice to Management

    Every employee is Licensed, but metric depends on the opinions/emotions of customers who are not license. Have your grading system based off what employees can legally do, rather than what customers would like for us to do.

  8. "Geico Is A Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative
    Current Employee - Claims Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GEICO full-time (More than a year)

    Pros

    The company over all is very amazing. There's many different opportunities within the company. I love my work environment. The people that I work with are intelligent, helpful, stimulating, supportive, and pleasant. The company has great benefits and compensation.

    Cons

    It's a bit hard to obtain the other opportunities within the company. I feel as if when coming in as an entry level associate when you have the desire to pursue other areas its hard because other other opportunities that may be available requires experience in areas you haven't worked in and the areas that don't have requirements will be a cut in pay.

    Advice to Management

    The needs to be sometime of program in place to employees who want to have opportunities for other areas in the company to have the opportunities to gain knowledge and opportunity to get those positions.


  9. "Claims/PIP/Medical Billing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Medical Billing in Buffalo, NY
    Former Employee - Claims Medical Billing in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GEICO full-time (More than 8 years)

    Pros

    Job security. Amazing benefits. Strong HR presence. Great training.

    Cons

    Although the entry level salary is lower compared to other companies, the benefits outweigh that. You have to be excellent to be promoted, so be excellent.

    Advice to Management

    In my opinion management does a great job. They are passionate about the company and value high standards and ethics. Most managers are not only just advocates for the company but for their employees as well.


  10. "Great Place to Work w/a few caveats"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GEICO full-time

    Pros

    Great Pay, Benefits, Gym, Company Get Together every year

    Cons

    Micro Manging, Better Sick Day Policies

    Advice to Management

    ds


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