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      GLG

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      Client Service Associate Interview

      Jul 24, 2018
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at GLG (Dublin, Dublin) in Jul 2018

      Interview

      The application process itself was fast, taking less than 2 weeks from the initial online application to the eventual decision. After applying online, I received an e-mail the following day to set up a first telephone interview. This interview took about 30 minutes and was rather laid back (general questions on my CV, my interest in GLG and their company). Make sure, however, to know GLG's business model as this is unique and very important to the company. In a second phone interview, I had to prove my language skills - since I applied for a position which entailed English and a regional language. This was quite similar to the first interview. The next round consisted of a 60-minute case study which had to be completed from home. After being sent instructions, I had to find potential experts online and explain why I chose them. The final stage was a round of 3 in-house interviews with different members of the office. This is also where my case study was evaluated. The interviews took about 30 minutes each. As for interview questions, they were pretty much what you would expect. Overall, the interviewers were more than fair and they made sure that you felt comfortable. Again, they seemed very focussed on GLG's business model, so be prepared to explain it in detail. At this point, it felt like the interviewers mainly wanted to make sure that you are a good fit for the company and will be able to thrive in this environment. I received a standardised e-mail 2 days later that I did not get the position without, however, getting an explanation as to why - which was slightly frustrating since the interviews and their preparation required a decent amount of my time and efforts. This would be my only criticism of the entire application process. Although I trust the interviewers to know best who would be successful at GLG, I would have appreciated a more detailed e-mail or a 2-minute call with constructive criticism. Therefore, I do not know for certain what I could have done differently. I am sure GLG would be a great place to start for recent graduates. Still, it seems like you really need to convince them that you will fit into their culture.

      Interview questions [5]

      Question 1

      What do you know about GLG's business model?
      Answer question

      Question 2

      Describe a situation where you had to overcome a challenge.
      Answer question

      Question 3

      How do you handle rejection?
      Answer question

      Question 4

      Name your biggest strength/weakness.
      Answer question

      Question 5

      Why do you want to work for GLG?
      Answer question
      3

      Other Client Service Associate Interview Reviews for GLG

      Client Service Associate Interview

      Apr 29, 2026
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at GLG (San Francisco, CA)

      Interview

      They moved me pretty fast in the interview process I thought I did very well they were impressed by my case study and unfortunately I did not make the final round. The first round was a phone call recruiter screen then they gave me a case study to complete, and then they set up a case study review interview

      Client Service Associate Interview

      Apr 21, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at GLG

      Interview

      Pretty straightforward, started with a Wii k recruiter screening call, then had a take-home case study, a review session for the case study, and then 2 behavioral interview for final round
      1

      Client Services Associate Interview

      Apr 3, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at GLG

      Interview

      First, the recruiter emailed me asking for my available time slots for the interview. I went into the link they sent me and picked ten upcoming time slots. Then—nothing. A whole week went by with no reply. So just to give it another shot, I selected five more slots. Eventually, the interviewer picked the very last one I offered—the 15th slot. That was already weird, because I had given ten options upfront. If none of those worked, they could’ve just let me know and asked me to pick again. But no—they just vanished for a full week without a word. Then came the actual interview day. The interviewer was a complete no-show. Didn’t join at all. I even sent a follow-up email, but got zero response. Just ghosted. That’s incredibly unprofessional. Honestly, I wouldn’t recommend anyone interview at this company

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