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      Leadership Partner Enterprise Architecture and Innovation Interview

      Aug 15, 2017
      Anonymous Interview Candidate
      Arlington, VA
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Gartner (Arlington, VA) in Apr 2017

      Interview

      Interview Process takes 6 weeks after you get an initial email of interest from HR. I went through 5 rounds of interviews with VPs and Peers (Leadership Partners). Every round, they informed me that they are looking for a "coach", "mentor" trait - where key expectation is to advise clients in a neutral manner during high impactful situations - to gain their trust as their go-to advisors. Every interviewer emphasized they were NOT looking for consulting skills and not looking for people to sell services from Day 1 because that is what say a Deloitte partner would do. In fact an interview question was - "why should a client hire a Gartner Leadership Partner if they already have a Deloitte management consultant in-house?". After navigating all these questions over 5 weeks, i was asked given a case study/presentation to make for my final panel interview which was scheduled in Arlington, VA office - even though i live in Los Angeles (i was originally told by HR this panel interview would happen in Gartner office closest to candidate's location - but this stance was changed in the end). This panel interview was set up to simulate a real-life client situation - with Gartner employees playing "client" roles including CIO, CTO, Chief Architect, EVP Consumer Banking etc. I spent 40 hours preparing for the presentation meticulously based on the topic given to me. In the Panel preparation call, my hiring manager again gave me feedback that being calm & balanced & poised under client crossfire is a key trait Gartner is looking for in the role and not a typical seller-of-services approach taken by consulting firms. I was actually OK with that because i truly believe advisory involves authentic listening to client issues first in a compassionate manner - so client gets the confidence that we are listening & truly understanding their problem first (instead of sitting there for the first opportunity to pitch a service).

      Interview questions [1]

      Question 1

      So the Panel interview day came (i had flown coast to coast for that) and 60 minutes went by very effectively in my opinion. There were a LOT of questions being posed by different "client" stakeholders but nothing anywhere close to difficult that i had seen in real-life client situations (which i have faced many times, because i'm an independent consultant for past 5 years with focus on the same area - enterprise architecture & innovation). I was taken on an intentional tangent during the presentation - though i lost time on addressing the tangent and could have done better, i still brought the flow back to the deck and ended up communicating the value/intent of every slide during the 1 hour slot provided. After the presentation ended, 2 people gave me feedback right away that I had done well. But then the 3rd person who happens to be the boss (managing VP) of everyone spoke and said "your voice modulation was not good". Then everyone stopped giving me feedback. I was asked self-feedback "i thought it went great. there was a tangent in the middle which i could have handled more effectively because i had to rush a bit in the end. Overall though i felt that i kept all client members engaged, presented Gartner professionally in a client-setting, demonstrated that i listened to the client effectively especially focusing on their mission critical objectives and how to bring value to address those". Hiring manager walked me out asking me "have you done this before?". I responded "many times in real-life, in fact, i was ready for more client-politics dynamics which was not the case in this panel".
      1 Answer
      1