I applied online. The process took 3 months. I interviewed at Georgia Power (Riverdale, GA) in Jun 2021
Interview
So the interview process was a 2 person interview, in which they gave scenario type questions. Then they asked what was my process in solving those issues. I would suggest you practice thinking of scenarios you have to solve complex problems.
Interview questions [1]
Question 1
Think of a time you had to deal with a difficult customer, and explain how where you able to get them to see your point of view?
Straightforward and personality based. They asked questions to see how you handle stress at work which I consider a plus. They also bring a lot of attention to safety at work
I applied through an employee referral. The process took 3 months. I interviewed at Georgia Power (Gainesville, GA) in May 2016
Interview
It takes a while. First you apply, then they will call or email you to come in for a Customer Service Rep test, after or if the test is passed you are called for a phone interview. After the phone interview if still impressed they will set up a panel interview. They will evaluate and should call within a couple weeks. The whole process took me about 3 months. I applied in February and didn't get a interview until May. So do not get upset or think they forgot about you because they did not. Just have confidence and sell yourself well. They are a big company and they want to make the right decision.
