I applied through a staffing agency. I interviewed at GoCardless
Interview
Basic process. Went to the office, manager asked good questions to make sure I had experience, did a 30min practical exercise, really liked sigi , lovely lovely man. Got an offer within the hour
Interview questions [1]
Question 1
Experience in client facing roles? Tools? Comfortable on phones
The interview consists of several stages including:
- Phone interview
- Take home task
- Onsite interviews
- Onsite task
All stages were very professional, well handled and made sense in the interview process.
Interview questions [1]
Question 1
The onsite interviews are split into role fit and values fit. The first is competency based and the second is personal values.
I applied online. The process took 4 weeks. I interviewed at GoCardless (London, England) in Jul 2016
Interview
First: Easy quick phone interview about 20 min
Second: In-house office interview about 45 min with an office tour and further details of the position
and mock phone calls
Third: Another in-house office interview training cases
Interview questions [1]
Question 1
Tell me about yourself
Why do you want to work in this company
Why did you decide to apply a role within customer service support
A situation dealing with a difficult client or colleague
What useful piece of feedback have you ever received
What do you think is the most important aspect of customer service
