I applied online. I interviewed at Goosehead Insurance (Dallas, TX) in Oct 2022
Interview
I thought it was really smooth, and very informative. I have learned quite a bit since day one when the recruiter called me. So not just the interview, but the company so far as a whole, has been amazing! I couldn't be more excited to work for Goosehead
Interview questions [1]
Question 1
How would I handle a high stress situation with a customer that might be upset.
Was contacted by a recruiter via LinkedIn with a brief description of the job and asked if I was open to scheduling a call to hear more. I confirmed and scheduled an appointment just for the recruiter to NOT call me. I don't appreciate my time being wasted.
2
Goosehead Insurance response
2y
We apologize for the missed call appointment and any inconvenience it caused. Your time is valuable, and we regret any frustration this may have caused.
We are currently reviewing our scheduling processes to ensure that this does not occur in the future. Your feedback is valuable, and we appreciate you bringing this to our attention.
Thank you for understanding.
I applied through a recruiter. The process took 3 days. I interviewed at Goosehead Insurance in Dec 2022
Interview
The interview process was very smooth and professional. Everyone I spoke too showed nothing but class, empathy and enthusiasm. One of the best interview processes I have every experienced. I highly recommend this company to anyone looking for a great Customer Service experience.
