Goosehead Insurance Reviews | Glassdoor

Goosehead Insurance Reviews

Updated Jun 15, 2019

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Found 258 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
88%
Approve of CEO
Goosehead Insurance CEO Mark E. Jones
Mark E. Jones
216 Ratings
Pros
  • "If your looking to set yourself up financially this is the best opportunity, they compensate employees extremely well for hard work(in 36 reviews)

  • "The sales training is top-notch and their emphasis on company culture makes going to work enjoyable(in 17 reviews)

Cons
  • "Goosehead is looking for driven individuals with the grit to not give up when things get hard(in 51 reviews)

  • "A lot of hard work and high expectations(in 42 reviews)

More Pros and Cons
  1. Helpful (3)

    "Insane Company Culture and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Goosehead Insurance full-time for less than a year

    Pros

    When you walk in the door you are immediately greeted by people that sincerely love their jobs. You work alongside driven, motivated and hard working people day in and day out. They only hire the best of the best. Culture like this is extremely rare, I know first hand.

    Cons

    The Foodsby delivery service could use a few more options :)

    Goosehead Insurance2019-05-10
  2. Helpful (4)

    "Great company concept but currently has service issues"

    StarStarStarStarStar
      Current Employee - Sales Agent 

      I have been working at Goosehead Insurance full-time

      Pros

      The premise the company is built on is solid. There is plenty of opportunity tow work hard and develop a good income. Great marketing plan, broad choice of carriers, good technology for the sales process. No complaints on the actual sales end.

      Cons

      The business model is based on the fact that the service team provides all service for policies so that agents can focus on selling. To that end agents have a commission split to fund the service portion of the organization. Goosehead is not able to grow the service team at a rate that is matching agent growth. This has created a notable negative experience for clients. Getting quick and accurate service is now a...

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      Advice to Management

      Meet the commitment you made to agents. Slow down agent growth until you can bring the service team up to speed.

      Goosehead Insurance2019-06-04
    • Helpful (7)

      "Hyper Growth Mode"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Territory Manager in Westlake, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Goosehead Insurance full-time for more than 3 years

      Pros

      I started at Goosehead right out of college and it was the best choice I could have made. I have been developed professionally, personally and financially. Goosehead is the best business model hand down in the insurance space. We are very competitive and have a winning strategy. It is very rewarding to educate others of how we are disrupting the industry and helping put others in a better situation professionally and...

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      Cons

      This isn't so much a con, but want to acknowledge this company is not for someone looking for an easy 9-5 job. Goosehead is looking for driven individuals with the grit to not give up when things get hard. In any sales job there is going to be ups and downs and that isn't any different at Goosehead. If you stay the course and work hard you will be rewarded. Years 1-2 are the hardest.

      Goosehead Insurance2019-04-18
    • "Your base salary will turn into $14.00 an hour, starting on your first day"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Service Agent in Westlake, TX
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Goosehead Insurance full-time for more than a year

      Pros

      Let me start by saying, this is a great opportunity for college grads who have no experience and are looking for their first office job with a salary and consistent schedule. If you have nothing to compare it to and love to drink on the job, you'll think it's the best thing since sliced bread. Also, if you legitimately love property and casualty insurance, here's the place for you. The training program I was apart...

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      Cons

      When you interview or speak with anyone employed there, you will hear over and over that the best part of working here is "the people." This is true. Why is this true? There is literally no other redeeming or enjoyable aspect working here. This is a salaried job (with no overtime) which should be hourly. The company has done an amazing job catering their recruiting to those fresh out of college looking for a salaried...

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      Advice to Management

      Turn this into any hourly gig and let people have time to themselves. You're working everyone to the bone while offering no real support to or taking feedback from anyone in service.

      Goosehead Insurance2019-06-15
    • Helpful (11)

      "Avoid This Flock"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Service Agent 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Goosehead Insurance full-time for less than a year

      Pros

      Most of the people are wonderful I learned extreme self-discipline and how to efficiently multi-task under pressure

      Cons

      Please take this and the other negative reviews into consideration. The negative reviews are the true ones. The positive reviews are there because we were told to write them when a negative review was received. First and foremost, know that this is a call center and as such you will be micromanaged every second of every workday. I think they're getting better in the hiring process but for me and many others, we were...

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      Advice to Management

      (This advice is directed toward upper-management and the c-suite as floor management see all of this firsthand and do nothing.) Please, please, please realize that the favoritism between team leads, team managers, and department directors is dragging your company down. There needs to be business relationships between people in these positions and less "best pals" relationships. It creates a huge conflict-of-interest...

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      Goosehead Insurance2019-06-07
    • Helpful (4)

      "Goosehead Insurance"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Executive 
      Approves of CEO

      I have been working at Goosehead Insurance full-time for less than a year

      Pros

      Potential to make a lot of money, good upper management

      Cons

      Work VERY long hours and maybe will see a pay off, lots of cold calling

      Goosehead Insurance2019-05-07
    • Helpful (2)

      "Good company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive 

      I worked at Goosehead Insurance full-time for more than a year

      Pros

      Lucrative, Innovative, fun, young, and multiple locations

      Cons

      Lots of work in the beginning

      Goosehead Insurance2019-05-02
    • Helpful (4)

      "Hard work that pays off!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Franchise Relations in Westlake, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Goosehead Insurance full-time for more than a year

      Pros

      You are in control of your future, the harder you work the more money you make. The fact that Goosehead is a meritocracy differentiates it from the competitors. There are several reviews I have seen from employees who are bitter because they didn't get a big payday from not working and not going above and beyond. If you're not an ambitious person this is not the place for you and that is okay, there are plenty of other...

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      Cons

      The work requires stamina

      Advice to Management

      Keep doing what you're doing and try to find ways to further the careers of those who really give it their all.

      Goosehead Insurance2019-04-02
    • Helpful (2)

      "Account Executive"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Westlake, TX
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Goosehead Insurance full-time for less than a year

      Pros

      Good training, happy environment, clean, motivating mentors, good sales coaches, everyone is there to help when you need or ask for it.

      Cons

      High goals- but for some it's attainable, Long hours, must be prepared to hustle & call past clients all day if you are not on track for your goal.

      Goosehead Insurance2019-04-17
    • Helpful (10)

      "Only accept this job if you are 100% extroverted."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Account Executive 
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Goosehead Insurance full-time for less than a year

      Pros

      You do get good benefits and the pay is okay for the job required.

      Cons

      The problem with Goosehead is that they have unrealistic expectations. When one person hits high marks, that sets the bar. But what if every single person can't meet that bar? Between scare tactics, overloading employees, and unrealistic expectations, this is not a good place to work. The hardest part about this job is balancing your work/life. If you have to commute to this job, you will have no life. You are told...

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      Advice to Management

      Start assigning groups to specific states. The work load is too diverse and too extreme to handle, especially at the rate you are going. I'm genuinely surprised ya'll were voted best place to work, because I had one of the worst job experiences while working there. There is either not enough management or there are too many agents. Either way, I will not be recommending anyone apply for a job here.

      Goosehead Insurance2019-05-07
    Found 258 reviews