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      Goosehead Insurance

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      Service Agent Interview

      Jan 24, 2024
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at Goosehead Insurance

      Interview

      Was contacted by a recruiter via LinkedIn with a brief description of the job and asked if I was open to scheduling a call to hear more. I confirmed and scheduled an appointment just for the recruiter to NOT call me. I don't appreciate my time being wasted.
      2
      avatar
      Goosehead Insurance response
      2y
      We apologize for the missed call appointment and any inconvenience it caused. Your time is valuable, and we regret any frustration this may have caused. We are currently reviewing our scheduling processes to ensure that this does not occur in the future. Your feedback is valuable, and we appreciate you bringing this to our attention. Thank you for understanding.

      Other Service Agent Interview Reviews for Goosehead Insurance

      Service Agent Interview

      Dec 21, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 days. I interviewed at Goosehead Insurance in Dec 2022

      Interview

      The interview process was very smooth and professional. Everyone I spoke too showed nothing but class, empathy and enthusiasm. One of the best interview processes I have every experienced. I highly recommend this company to anyone looking for a great Customer Service experience.

      Interview questions [1]

      Question 1

      How would you handle an upset customer?
      Answer question

      Service Agent Interview

      Oct 13, 2022
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Goosehead Insurance (Dallas, TX) in Oct 2022

      Interview

      I thought it was really smooth, and very informative. I have learned quite a bit since day one when the recruiter called me. So not just the interview, but the company so far as a whole, has been amazing! I couldn't be more excited to work for Goosehead

      Interview questions [1]

      Question 1

      How would I handle a high stress situation with a customer that might be upset.
      1 Answer