I applied online. The process took 2 weeks. I interviewed at Grainger (Chicago, IL) in May 2015
Interview
I applied on-line and received a call with in 4 days. We set a time for our initial phone interview, which went very well. Later that day I received a call and we scheduled a second, more in depth phone interview. The whole process was very smooth and very professional. Everyone was exceedingly friendly. They use the S.T.A.R. interview process. You better have done a lot of research on the company, as I was asked several questions. The questions asked during the interview are average IF you know yourself and have interviewed before.
Interview questions [1]
Question 1
Tell me about a time when you were successful handling a serious customer issue.
I applied online. The process took 4 weeks. I interviewed at Grainger in Jun 2016
Interview
Good process. Scheduling of the interview was well organized and flexible. The point of contact provided good information on how to drive to the interview and where to park. Upon arrival the experience was good but the interviews seemed to be strictly by the "book". The interview was not personalized enough but still a positive experience.
I applied through a recruiter. The process took 2 days. I interviewed at Grainger
Interview
STAR style questioning. (Situation, Task, Action you took, Results you achieved)
Multiple people that interview you.
First with recruiter on phone -- casual conversation to get to know you as well as some run-of-the mill interview questions. If you pass then an in person meeting is set up, usually with 2 or more people.
Interview questions [1]
Question 1
Explain a time when you had a failure. What happened? why? how did you fix it? what did you learn from it?
I applied online. The process took 2 weeks. I interviewed at Grainger (Beaumont, TX) in Nov 2015
Interview
I was contacted by a recruiter over the phone and she explained the roles of the position and salary and such. Asked me if I was interested in what the job description entailed. So we scheduled a phone interview about a few days later. Basically, went like any other interview. History and background questions and then the star format of questions. I have no other experience in sales so those questions proved to be difficult.
Interview questions [1]
Question 1
When was a time that you failed at something and what was your reaction and result?