I applied online. I interviewed at Groupon (Chicago, IL)
Interview
Had an initial 30 min phone interview that covered some basic interview questions. Then came into the office for two 30 minute interview with managers where it was a lot of role playing scenarios with customers.
Interview questions [1]
Question 1
Describe a time where you had to deal with a frustrated customer and how did you handle it?
I applied through an employee referral. The process took 1 day. I interviewed at Groupon (Chicago, IL) in Mar 2016
Interview
It was a thirty minute phone call basically questioning me on what Groupon did and if I had used it before. Then we went on to talk about my former experiences and if/how they would be applicable to the job. The entire time again asking me if I understood how Groupon made their money.