Groupon Reviews | Glassdoor

Groupon Reviews

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Found 2254 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
67%
Recommend to a Friend
81%
Approve of CEO
Groupon CEO Rich Williams
Rich Williams
563 Ratings
Pros
Cons
More Pros and Cons
  1. Featured Review
    Helpful (2)

    Overall Great Place to Work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than 6 years

    Pros

    Awesome company culture, great benefits, fun place to work, good people, pretty good room for growth.

    Cons

    Lot of issues that are simply "on the roadmap" to be fixed––likely due to the occasionally poor collaboration between departments.

    Advice to Management

    Keep pushing forward and ignore the short-term headwinds. Get "in the weeds" with lower-level reps/employees to get a better, truer understanding of how our processes work.

  2. Helpful (2)

    Talent Acquisition

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiter in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time for more than a year

    Pros

    Work life balance, autonomy, growth opportunity

    Cons

    Not the best pay and there are some questions on what the future looks like

    Advice to Management

    More transparency. Being more present and engaged!

  3. Welcomes to Groupon where titles are made up and responsibilities don’t make you more money.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Manager 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Groupon full-time for more than a year

    Pros

    Manager recognizes real hard workers and rewards them accordingly. Training is tight and works to keep people on trends and being able to offer a great product and platform.

    Cons

    The experience that I outlined in the pros is not available for everyone at Groupon and managers are forced to hold members back to keep their departments afloat. The employee experience that Groupon advertises as a great work environment is only available if you are at the top.

    Advice to Management

    Make a more diverse STEAM and be honest about titles.

  4. Okay place to work I guess

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time for more than 2 years

    Pros

    unlimited pto fun environment no dress code

    Cons

    management is awful no transparency commission structure always changing no room to grow very limited on the promotions

    Advice to Management

    get better

  5. Call center

    StarStarStarStarStar
      Current Employee - Anonymous Employee 
      Neutral Outlook
      Approves of CEO

      I have been working at Groupon full-time for more than 2 years

      Pros

      Culture Location Weekends free Free drinks Promote within

      Cons

      Non stop call center Micromanaged activity Scripted process

      Advice to Management

      Low merchant knowledge of good value from a marketing company that uses mostly word of mouth marketing for themselves. Yet the implemented restrictive sales techniques require you to not talk about the best aspects of value upfront

    • Not for everyone

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Account Manager in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at Groupon full-time

      Pros

      Young office with a lot of good people

      Cons

      Does not treat their employees well

      Advice to Management

      Be more honest to the merchants we work with and be transparent to employees about business decisions.

    • Driving 100 MPH just not sure where we are going

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Director in Chicago, IL
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Groupon full-time for more than 4 years

      Pros

      Casual dress code, very talented people & ability to impact the consumer marketplace at Scale.

      Cons

      1) Sr. leadership continues leaving the company (VP/GM/C-Level). As each change occurs it has a downstream impact as the new leader tries to "learn Groupon" and settle into their new role. Most stay for less than 2 years. 2) The company is still not sure who they want to be and we continue working toward a north star that is unclear to everyone. "A daily utility"

    • Held Together with Scotch Tape

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Manager in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Groupon full-time for more than 4 years

      Pros

      - Nice, casual work environment - Good training and support

      Cons

      - Management needs A LOT of work - Takes forever to get things changed/ done

      Advice to Management

      Support the people who support you

    • Great room to grow!

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Designer in Chicago, IL
      Recommends
      Positive Outlook
      Disapproves of CEO

      I have been working at Groupon full-time for more than 4 years

      Pros

      BCBS WFH flexibility Unlimited vacation (pending manager discretion) Lots of room for improvement Lots of fun projects to work on Constantly changing, making it a good place to get experience in adapting Very comfortable culture Work hard play hard

      Cons

      I've been on a couple different teams so I've seen the good, the bad, and the ugly. - Executive leadership at GP has been a problem since I've started and before. - It's hard to get data shared or even obtained here, but that's slowly starting to change - The marketing team has poor leadership but that also provides an opportunity to prove yourself as a go-getter. People have climbed the ladder that way. - That...

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    • Largely great, a couple adminstrative issues

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Copywriter 

      I worked at Groupon

      Pros

      Great employee care and perks. Nice offices.

      Cons

      Occasional errors with pay, and instances of bad communication.

    Found 2254 reviews