Groupon Reviews | Glassdoor

Groupon Reviews

Updated February 13, 2019
2,246 reviews

Filter

Filter


3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Groupon CEO Rich Williams
Rich Williams
560 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "No dress code, live environment" (in 138 reviews)

  • "There is a good work/life balance at the company too" (in 115 reviews)

Cons
  • "Long hours, no sense of work/life balance" (in 36 reviews)

  • "Upper management was continuously changing without a clear direction or strategy" (in 68 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Overall Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Awesome company culture, great benefits, fun place to work, good people, pretty good room for growth.

    Cons

    Lot of issues that are simply "on the roadmap" to be fixed––likely due to the occasionally poor collaboration between departments.

    Advice to Management

    Keep pushing forward and ignore the short-term headwinds. Get "in the weeds" with lower-level reps/employees to get a better, truer understanding of how our processes work.


  2. "Great growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Operations Management in Chicago, IL
    Current Employee - Director, Operations Management in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than 8 years)

    Pros

    Inclusive, fun, growth, ownership, people

    Cons

    Long term ambitions hampered by short term focus

  3. "Call center"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Culture
    Location
    Weekends free
    Free drinks
    Promote within

    Cons

    Non stop call center
    Micromanaged activity
    Scripted process

    Advice to Management

    Low merchant knowledge of good value from a marketing company that uses mostly word of mouth marketing for themselves. Yet the implemented restrictive sales techniques require you to not talk about the best aspects of value upfront


  4. "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time

    Pros

    Young office with a lot of good people

    Cons

    Does not treat their employees well

    Advice to Management

    Be more honest to the merchants we work with and be transparent to employees about business decisions.


  5. "Driving 100 MPH just not sure where we are going"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Director in Chicago, IL
    Current Employee - Sales Director in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Casual dress code, very talented people & ability to impact the consumer marketplace at Scale.

    Cons

    1) Sr. leadership continues leaving the company (VP/GM/C-Level). As each change occurs it has a downstream impact as the new leader tries to "learn Groupon" and settle into their new role. Most stay for less than 2 years.

    2) The company is still not sure who they want to be and we continue working toward a north star that is unclear to everyone. "A daily utility"


  6. "Held Together with Scotch Tape"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in Chicago, IL
    Former Employee - Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    - Nice, casual work environment
    - Good training and support

    Cons

    - Management needs A LOT of work
    - Takes forever to get things changed/ done

    Advice to Management

    Support the people who support you


  7. "Great room to grow!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Designer in Chicago, IL
    Current Employee - Designer in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    BCBS
    WFH flexibility
    Unlimited vacation (pending manager discretion)
    Lots of room for improvement
    Lots of fun projects to work on
    Constantly changing, making it a good place to get experience in adapting
    Very comfortable culture
    Work hard play hard

    Cons

    I've been on a couple different teams so I've seen the good, the bad, and the ugly.

    - Executive leadership at GP has been a problem since I've started and before.
    - It's hard to get data shared or even obtained here, but that's slowly starting to change
    - The marketing team has poor leadership but that also provides an opportunity to prove yourself as a go-getter. People have climbed the ladder that way.
    - That being said, we've gone through a lot of changes this past year and things are looking much more promising. I'm very excited for the future here.

  8. "Largely great, a couple adminstrative issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Copywriter
    Former Employee - Copywriter

    Pros

    Great employee care and perks. Nice offices.

    Cons

    Occasional errors with pay, and instances of bad communication.


  9. "Pretty good place to work....but don't get comfortable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Manager
    Former Employee - Business Development Manager

    I worked at Groupon full-time (More than a year)

    Pros

    Diversity
    Everyone knows the company
    Great training

    Cons

    Many merchants have been burned and won't give you the time of day.
    You can expect layoffs multiple times per year


  10. "Great while it lasted"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Executive in Chicago, IL
    Former Employee - Strategic Account Executive in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    Fast paced environment
    Great learning experience

    Cons

    Unorganized
    More and more of a corporate feel