Groupon Reviews | Glassdoor

Groupon Reviews

Updated December 17, 2018
2,193 reviews

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3.5
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Groupon CEO Rich Williams
Rich Williams
538 Ratings

Employee Reviews

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Pros
  • "Employee friendly, no dress code, reasonable pay" (in 136 reviews)

  • "I love the work/life balance but also enjoy coming to work everyday" (in 110 reviews)

Cons
  • "Long hours, no sense of work/life balance" (in 35 reviews)

  • "Upper management was continuously changing without a clear direction or strategy" (in 68 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Overall Good Company To Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Systems Administrator in London, England (UK)
    Former Employee - IT Systems Administrator in London, England (UK)
    Recommends
    Positive Outlook

    I worked at Groupon full-time (More than 3 years)

    Pros

    Streamlined salary throughout the company matching with market rates.
    Health Care inc. Dental & Eye care.
    Friendly Office work space & People.

    Cons

    Due to expansion, high number of department moves.


  2. "Great growth opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Operations Management in Chicago, IL
    Current Employee - Director, Operations Management in Chicago, IL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than 8 years)

    Pros

    Inclusive, fun, growth, ownership, people

    Cons

    Long term ambitions hampered by short term focus

  3. "Happy there but worried for company's future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Chicago, IL
    Current Employee - Business Development Manager in Chicago, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than 8 years)

    Pros

    "Work hard play hard culture", awesome coworkers, unlimited vacation policy, love the location (pretty office on the Chicago River). Lots of fun.

    Cons

    Commission structure changed on Jan 1, 2018 and my commission plummeted 5 figures despite zero job change and working harder than ever

    Advice to Management

    Is everyone checked out? What's going on? There are rumors the company is for sale with no buyers. Why can't we just be happy with $300 million dollars profit per quarter and not have to be billion dollar unicorn? They seem to be slashing sales people's commissions and it's sad.


  4. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time

    Pros

    I cannot say enough great things about working at Groupon, but the people here are what make coming to work fantastic. It is an open, fast paced environment, that is ever changing, which always keeps things interesting!

    Cons

    Often communication of major company changes does not go out to the entire company. This can be very frustrating when hearing updates through the grapevine.


  5. "Culture in Groupon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time

    Pros

    I really like the invigorating intensity that exists in the PA office

    Cons

    Business usually getting in the way of the eng org, but it is getting better


  6. "Inside Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon full-time

    Pros

    Chill vibes, Cool people, Chicago

    Cons

    Not great pay or benefits


  7. "Decent out of college job - looks good on resume"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Groupon full-time

    Pros

    Learn some important skills like dealing with people in a fast paced environment. Learn to negotiate. Just a good set of hands on skills for recent graduates, if you're up for telemarketing. Potential for some decent cash.

    Cons

    Had about 4 different managers in the year and a half I worked there. Super high turnover rate. Gets very tedious and boring after a while (unless you're passionate about telemarketing). Groupon kept changing the pay structure and employees kept feeling like we were getting less and less.

  8. "Great place right out of college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Development Representative in Chicago, IL
    Current Employee - Merchant Development Representative in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Groupon (More than a year)

    Pros

    Cool company culture. Great way to make friends in a new city as everyone is your age. Depending on your manager, unlimited PTO is a huge plus.

    Cons

    Depends on the book of business you're given. Its all in the hands you're dealt. If you have a good book you can expect to be promoted within a year. If you're not one of those lucky few, expect to stay in this position with no increase in pay regardless of your performance. Some managers limit the unlimited PTO. Thus this perk doesn't exist.

    Advice to Management

    Boost moral. A majority of those in this position are extremely unhappy. Clearer career path goals. There's a reason that turnover is so high.


  9. "Account Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nothing to complain about. nice people

    Cons

    the company is big and growing fast.


  10. "Great People, Great Mission, Great Career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Leader in Chicago, IL
    Current Employee - Senior Sales Leader in Chicago, IL
    Recommends
    No opinion of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Professional development is unparalleled.
    People here are amazing.
    Culture of volunteering and learning are top notch.

    Cons

    Focus shifts a ton so you need to be able to cope with change!

    Advice to Management

    Your people are your strongest asset. Continue to treat them like it!