Groupon Reviews | Glassdoor

Groupon Reviews

Updated April 18, 2018
1,990 reviews

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3.2
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Groupon CEO Rich Williams
Rich Williams
418 Ratings

1,990 Employee Reviews

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Pros
Cons
  • Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 34 reviews)

  • Upper management was continuously changing without a clear direction or strategy (in 67 reviews)

More Pros and Cons

  1. Featured Review

    "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Phoenix, AZ
    Current Employee - Sales Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Encouraging and fun culture, great training, competitive and uncapped commission, room for upward growth, great work life balance

    Cons

    Quick shifts and changes in policy, must be adaptable to change

    Advice to Management

    Identify solid sales reps and foster their growth, listen to their feedback


  2. Helpful (2)

    "Excellent job with Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time

    Pros

    Great schedule, pay, coworkers and culture.

    Cons

    Unable to list any current cons.

  3. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Phoenix, AZ
    Current Employee - Business Development in Phoenix, AZ

    I have been working at Groupon full-time (More than a year)

    Pros

    Fun Culture, Uncapped Commissions, Competitions, Recognition

    Cons

    We are located in Phoenix and we are not based where the HQ is. It can be challenging in regards to growth and communication but our office is still great and fun!

    Advice to Management

    Continue to help and encourage reps who have goals in the company and help them with plans to get there!


  4. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 8 years)

    Pros

    *Work/Life Balance
    *Commissions can be above average
    *Good work environment

    Cons

    *Constant Leadership changes
    *Entry level sales training
    *Just another sales job

    Advice to Management

    Take care of employees and they will take care of you. Take a look at when the company was the fastest growing company ever and take note of how things were ran back then. Empower your employees to make decisions and implement processes.


  5. "Good first job out of college"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Groupon full-time

    Pros

    Fun people, social atmosphere, nice location

    Cons

    Noisy, too many cold calls, low base salary

    Advice to Management

    Fewer inside sales folks, more time spent in sales area.


  6. Helpful (1)

    "Three Years and Counting!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Strategic Account Executive in Chicago, IL
    Current Employee - Strategic Account Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    unlimited vacation
    casual work environment
    onboarding training and ongoing professional development
    small company feel
    variety of employee resource groups and volunteer opportunities
    quarterly all hand meetings presented by Groupon senior leadership
    excellent benefits
    career progression opportunities + management opportunities for young professionals (see con below)

    Cons

    lack of diversity in senior leadership
    more WFH flexibility (this is a tech company after all)
    management opportunities for young professionals (see pro above) attracts high performers but also people who may be inexperienced, unprofessional, or simply not cut out for management

    Advice to Management

    Continue focusing on the big picture by building up the local economy, supporting young leadership, continuing to improve the Groupon product, and giving back - but don't lose sight of the individuals who make the company.


  7. "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Phoenix, AZ
    Former Employee - Business Development in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    On-boarding training (although has changed since I started) was thorough. Dives into the psychological aspects behind sales etc.

    Laid back, comfortable environment.

    Cons

    First things first- Groupon’s product is losing value in the market. High-end, valuable businesses DO NOT want to work with Groupon.

    Unstable, ever-shifting office/outlook/product. You really never know what is going to stay and/or change from month to month. Goals rolled out mid-quarter, comp plan changes EVERY SINGLE QUARTER. Consistency is not key in this office or company. Super lack of transparency from upper management and fake “drink the kool-aid” message. Fake fun culture.

    HIGH turnover. You won’t make money here unless you are on TTD (things to do).

    Management is solely past reps that sold well for a 4-5 month period and were promoted to manager based on that performance alone. Therefore micromanagement is high and actually being a coach to reps is low. Aka there is maybe one person to look up to in this office! Growth is SUPER limited.

    Advice to Management

    Learn how to appeal and coach talent and not micromanage. Sales is supposed to be ran like our own business- we don’t need our hand held. Oh and making 100+ dials, learning how to dig through salesforce for low-hanging fruit doesn’t make you a great salesperson!

  8. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time (More than a year)

    Pros

    Great coworkers and office environment

    Cons

    Not everyone in departments are on the same page


  9. Helpful (2)

    "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in Phoenix, AZ
    Current Employee - Business Development Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Unlimited vacation, casual dress code, friendly and fun culture, and lots of opportunity for growth. I've worked here for two years and have always enjoyed coming to work.

    Cons

    Recent changes in VP of sales/the Phoenix office have made the job more difficult.

    Advice to Management

    Keep being supportive, don't make changes where changes aren't needed, need to reevaluate if the changes we've made recently are helping or hurting.


  10. Helpful (1)

    "Fun Culture, Hard Work, and Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchant Development Director in Chicago, IL
    Current Employee - Merchant Development Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    -Great office culture and fun people to work with
    -Hard work but rewarding
    -Monthly bonuses
    -Unlimited PTO and sick days
    -Amazing work/life balance. I never need to worry when I leave the office at 5

    Cons

    The only con is that Groupon hires a lot of people right out of college. It creates a high turnover at times because a lot of them are in the work job, not happy, entitled, or expect more.


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