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Full-timePart-timeApprove of CEO
Rich Williams
322 Ratings
Pros
Unlimited vacation time, fun environment, no dress code, young employees, alcohol at work (in 123 reviews)
Good work life balance is better (in 72 reviews)
Cons
Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 34 reviews)
Upper management is not transparent (in 63 reviews)
- Featured Review
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"Work hard, play hard"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Groupon full-time (More than 5 years)
Pros
Great pay and great benefits. Solid training program. Large upside provided you're willing to put in the work and go the extra mile. Fun culture that moves fast providing employees with a wide range of small-medium business acumen from a variety of sources.
Cons
Company is working to discover its next step and identity after massive growth early on. As a result, some of the core values and goals are not always aligned with day-to-day objectives. Poor interdepartmental communication can be frustrating at times yet this is likely the case in some degree at most companies. No matching 401k.
Advice to Management
Invest more in your people. Significant passion remains in your reps yet fades when many of them start to feel more like a number
Groupon 2017-08-14 06:46 PDT Helpful (2)
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"Nice place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Groupon full-time (More than a year)
Pros
Great work-life balance, nice location (Seattle), great people. A lot of opportunity to learn new stuff and grow.
The new CEO is very good. Rich has a plan and he's executing it properly.Cons
No 401k match, swinging stocks. Sometimes bureaucracy becomes intolerable.
Advice to Management
Reduce management overhead and focus on deal automation.
Groupon 2017-08-03 00:24 PDT![Groupon Logo]()
"BDR"
StarStarStarStarStarPros
uncapped commission, good experience with sales and negotiation
Cons
very poor leadership, bad management
Groupon 2017-08-17 20:01 PDTHelpful (1)
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"Good experience but no long term potential"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI worked at Groupon full-time (More than a year)
Pros
Casual dress code
Challenging
Lots of great peopleCons
Fire drills every day
Unclear direction from management
Too many initiatives at once; lack of focusAdvice to Management
Invest in data and the right people who can analyze and develop strategy from it. Spend more time to understand the ramifications of decisions before expecting business units to execute on plans that will have unintended effects and require additional time/attention that could have been prevented with a well thought out plan.
Groupon 2017-08-18 06:38 PDT![Groupon Logo]()
"Sales"
StarStarStarStarStarI worked at Groupon full-time
Pros
Unlimited time off, no dress code, occasional happy hour, free soda/vitamin water, young /fun environment
Cons
Low pay for amount of stress, no structure, constant change due to management, no real opportunity for growth
Advice to Management
Restructure your compensation program to reflect the amount of work that your employees are putting in.
Groupon 2017-08-17 09:02 PDTHelpful (1)
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"The people were wonderful, but it's not an easy job at all."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Groupon part-time
Pros
Groupon will give you the tools you need to succeed, but if you need to have a flexible schedule, this isn't the place for you. I worked from home as a seasonal customer service representative. They had everything scheduled including all breaks, etc. Personally, I loved knowing what to expect, but the call volume was huge and customers will get angry and yell, and even curse you out, but you have to remain calm, keep your composer, and do your best at all times. They do give evaluations on calls and monitor your conversations, so if you like that, it's a good thing.
Cons
The call wait time was nuts.
Advice to Management
Hire more staff especially during the holiday season to improve everyone's experience.
Groupon 2017-07-26 21:50 PDTHelpful (1)
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"Qualifying the Groupon work deal"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at Groupon full-time (More than a year)
Pros
Young and fun atmosphere; friendly team managers; wonderful location and building
Cons
The starting pay could be better; certain tasks become repetitive after awhile; the path to moving forward in the company was not clear
Groupon 2017-07-31 03:16 PDTHelpful (1)
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"There is room for improvement at Groupon... a lot of it."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI worked at Groupon full-time
Pros
Great people
Fun product with a lot of complexity and dimensions.
Groupon is doing cutting edge things in all disciplines of e-commerce (except for 'Goods'); lots of good exposure.
You'll learn to defend every decision you make with piles of data.Cons
Every day is a fire drill.
Management struggles with defining a strategy and sticking to it. Constant tweaks and changes to merchandising makes everyone's lives unnecessarily difficult.
Lot of politics among senior leadership, nearly all senior leadership has been around since the early days and can't see beyond what they've always done.
Management manages up well, but little support or direction looking down.
Groupon lives what they sell - thrifty... cheap when it comes to benefits, raises, and comp.
The limited culture Groupon has left doesn't emanate from management, it comes from employees who take initiative to create their own social events. Senior management (in Chicago) unfortunately could care less about spending time with employees or in general making the Groupon experience something to be excited about and proud of.Advice to Management
Support your teams, spend time with them, don't spread yourselves too thin. Come up with a plan, get buy-in from leadership, and execute it. Try to minimize intra-day changes for 1 month and see what happens. Push the old guard of mgmt out (in Chicago) and build a winning culture.
Groupon 2017-08-11 08:40 PDTHelpful (2)
![Groupon Logo]()
"Challenging and fun!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Groupon full-time (Less than a year)
Pros
Engaged and goal-driven colleagues make working here efficient while being fun.
I like the flexible work hours, even though working after hours can be necessary.Cons
Being a public company work revolves around quarterly results. It's good to stay short-term focused but bad for long term improvements.
Groupon 2017-07-23 12:49 PDTHelpful (1)
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"Groupon product and engineering developement"
StarStarStarStarStarRecommendsNegative OutlookApproves of CEOI have been working at Groupon full-time
Pros
Fast environment to work in, can get a lot done
Cons
Not going anywhere meaningful in the future
Groupon 2017-08-10 13:02 PDT
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