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    Groupon Reviews

    Updated February 13, 2019
    2,246 reviews

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    3.5
    StarStarStarStarStar
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    Recommend to a friend
    Approve of CEO
    Groupon CEO Rich Williams
    Rich Williams
    560 Ratings

    Employee Reviews

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    Pros

    • "No dress code, live environment" (in 138 reviews)

    • "There is a good work/life balance at the company too" (in 115 reviews)

    Cons

    • "Long hours, no sense of work/life balance" (in 36 reviews)

    • "Upper management was continuously changing without a clear direction or strategy" (in 68 reviews)

    More Pros and Cons
    1. Featured Review

      Helpful (2)

      "Overall Great Place to Work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Senior Account Manager in Chicago, IL
      Current Employee - Senior Account Manager in Chicago, IL
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Groupon full-time (More than 5 years)

      Pros

      Awesome company culture, great benefits, fun place to work, good people, pretty good room for growth.

      Cons

      Lot of issues that are simply "on the roadmap" to be fixed––likely due to the occasionally poor collaboration between departments.

      Advice to Management

      Keep pushing forward and ignore the short-term headwinds. Get "in the weeds" with lower-level reps/employees to get a better, truer understanding of how our processes work.

    2. "Great growth opportunities"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Director, Operations Management in Chicago, IL
      Current Employee - Director, Operations Management in Chicago, IL
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I have been working at Groupon full-time (More than 8 years)

      Pros

      Inclusive, fun, growth, ownership, people

      Cons

      Long term ambitions hampered by short term focus

      3. Join the Groupon team
      See Our Latest Jobs

    3. "Call center"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Neutral Outlook
      Approves of CEO

      I have been working at Groupon full-time (More than a year)

      Pros

      Culture
      Location
      Weekends free
      Free drinks
      Promote within

      Cons

      Non stop call center
      Micromanaged activity
      Scripted process

      Advice to Management

      Low merchant knowledge of good value from a marketing company that uses mostly word of mouth marketing for themselves. Yet the implemented restrictive sales techniques require you to not talk about the best aspects of value upfront

    4. "Not for everyone"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Account Manager in Chicago, IL
      Current Employee - Account Manager in Chicago, IL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I have been working at Groupon full-time

      Pros

      Young office with a lot of good people

      Cons

      Does not treat their employees well

      Advice to Management

      Be more honest to the merchants we work with and be transparent to employees about business decisions.

    5. "Driving 100 MPH just not sure where we are going"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales Director in Chicago, IL
      Current Employee - Sales Director in Chicago, IL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Groupon full-time (More than 3 years)

      Pros

      Casual dress code, very talented people & ability to impact the consumer marketplace at Scale.

      Cons

      1) Sr. leadership continues leaving the company (VP/GM/C-Level). As each change occurs it has a downstream impact as the new leader tries to "learn Groupon" and settle into their new role. Most stay for less than 2 years.

      2) The company is still not sure who they want to be and we continue working toward a north star that is unclear to everyone. "A daily utility"

    6. "Held Together with Scotch Tape"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Manager in Chicago, IL
      Former Employee - Sales Manager in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Groupon full-time (More than 3 years)

      Pros

      - Nice, casual work environment
      - Good training and support

      Cons

      - Management needs A LOT of work
      - Takes forever to get things changed/ done

      Advice to Management

      Support the people who support you

    7. "Great room to grow!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Designer in Chicago, IL
      Current Employee - Designer in Chicago, IL
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at Groupon full-time (More than 3 years)

      Pros

      BCBS
      WFH flexibility
      Unlimited vacation (pending manager discretion)
      Lots of room for improvement
      Lots of fun projects to work on
      Constantly changing, making it a good place to get experience in adapting
      Very comfortable culture
      Work hard play hard

      Cons

      I've been on a couple different teams so I've seen the good, the bad, and the ugly.

      - Executive leadership at GP has been a problem since I've started and before.
      - It's hard to get data shared or even obtained here, but that's slowly starting to change
      - The marketing team has poor leadership but that also provides an opportunity to prove yourself as a go-getter. People have climbed the ladder that way.
      - That being said, we've gone through a lot of changes this past year and things are looking much more promising. I'm very excited for the future here.

    8. "Largely great, a couple adminstrative issues"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Copywriter
      Former Employee - Copywriter

      Pros

      Great employee care and perks. Nice offices.

      Cons

      Occasional errors with pay, and instances of bad communication.

    9. "Pretty good place to work....but don't get comfortable"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Business Development Manager
      Former Employee - Business Development Manager

      I worked at Groupon full-time (More than a year)

      Pros

      Diversity
      Everyone knows the company
      Great training

      Cons

      Many merchants have been burned and won't give you the time of day.
      You can expect layoffs multiple times per year

    10. "Great while it lasted"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Strategic Account Executive in Chicago, IL
      Former Employee - Strategic Account Executive in Chicago, IL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Groupon full-time (More than 3 years)

      Pros

      Fast paced environment
      Great learning experience

      Cons

      Unorganized
      More and more of a corporate feel