Groupon Reviews | Glassdoor

Groupon Reviews

Updated September 23, 2017
1,822 reviews

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3.1
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Groupon CEO Rich Williams
Rich Williams
333 Ratings

1,822 Employee Reviews

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Pros
Cons
  • Compensation may not the biggest perk here, but the culture, the people and the work/life balance make up for this (in 34 reviews)

  • Upper management is not transparent (in 63 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Work hard, play hard"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Director in Chicago, IL
    Current Employee - Business Development Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Great pay and great benefits. Solid training program. Large upside provided you're willing to put in the work and go the extra mile. Fun culture that moves fast providing employees with a wide range of small-medium business acumen from a variety of sources.

    Cons

    Company is working to discover its next step and identity after massive growth early on. As a result, some of the core values and goals are not always aligned with day-to-day objectives. Poor interdepartmental communication can be frustrating at times yet this is likely the case in some degree at most companies. No matching 401k.

    Advice to Management

    Invest more in your people. Significant passion remains in your reps yet fades when many of them start to feel more like a number


  2. "Overall beneficial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Site Editor in Chicago, IL
    Current Employee - Site Editor in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Fantastic coworkers and understanding management, with plenty of opportunities to grow and experience different fields.

    Cons

    Inevitable at a company of this size, layoffs and outsourcing can leave a bad taste in collective mouths.

    Advice to Management

    Every manager I ever had was incredible, no complaints to provide, only positive feedback from this end.

  3. "Fast-paced, with lots of opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time

    Pros

    Great place for anyone looking to roll their sleeves up and get things done. Some areas may have more training than others, but generally, ramp-up time is fairly limited.

    Cons

    A fast pace can be good, but sometimes can lead to missing out on things. Other than that, the lack of a 401k match and tuition reimbursement would probably be the only company-specific areas of opportunity.


  4. "Business Development Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Director in Chicago, IL
    Former Employee - Business Development Director in Chicago, IL
    No opinion of CEO

    I worked at Groupon full-time (More than 5 years)

    Pros

    Loved the product I was selling. Loved speaking with savvy business owners and reputable corporations on the daily. Working with the best of the best brands was exciting. I loved the challenge of earning their trust. Loved the work environment. Fun atmosphere. My colleagues made going into work everyday something to look forward to. I was constantly learning from and surrounded by the best of the best. I couldn't have been happier.

    Cons

    Not sure if this is a "Con", but, it was a little odd to be laid off a week after going on President's Club trip, closing one of the largest deals in 2016 while on maternity leave, and following my best year ever. Neither of my managers had any idea. It must have come from above. When I asked HR in my Exit Interview, " Why am I being let go? How do I explain this to future employers?" I was told, verbatim, "This is a 10% headcount reduction, and you are impacted." That was it. My 5.5 yrs at Groupon was over in the blink of an eye. I was devastated. I truly loved my job.


  5. Helpful (2)

    "Overall Great Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Resolution Specialist in Chicago, IL
    Former Employee - Customer Resolution Specialist in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Groupon full-time (More than 5 years)

    Pros

    Groupon is easily the most unique and interesting office to work at and has some of the best employees and managers I've encountered in my professional work life. They easily recognize hard work and skills and quickly reward good performance with new job opportunities and skills. I gained a great deal of experience, confidence and professionalism in my years in this fun, quirky company.

    Cons

    My job was removed with no notice and most likely given to outsourced employees overseas. I was in great standing and frequently recognized by my own and other departments for my work and skills and was completely blindsided by their decision to lay off 130 employees in one go regardless of status. It shows that Groupon is above all a business and I'd advise anyone working there to be careful about planning to be there long term.


  6. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    People. Culture. Atmosphere. Perks. Great Leadership

    Cons

    This is a great company with a great vision ahead.


  7. Helpful (2)

    "Merchant Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Groupon full-time

    Pros

    Great team environment, internal motivators, fun, room for advancement

    Cons

    Bold changes that did took a while to adapt and be accepted

    Advice to Management

    Encourage discussion and tips between new sales reps and more veteran reps

  8. "Inside Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Chicago, IL
    Former Employee - Inside Sales Representative in Chicago, IL
    Doesn't Recommend
    Neutral Outlook

    I worked at Groupon full-time (More than a year)

    Pros

    If you are looking to get into sales right out of college Groupon might be a good place to start. The corporate culture is young and fun. It’s a good place to get a couple of years experience before moving on. There are some really passionate managers who truly care about their team and individual success.

    Cons

    Overall pay is not enough to keep too sellers in the company. They have gone through a number of restructures in order to stay relevant in an over saturated environment.

    Advice to Management

    Ensure that you’re continuing to give tools that will allow reps to be successful at their job . Culture is not enough to keep the company relevant in today’s market.


  9. "Not great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Specialist in Chicago, IL
    Former Employee - Marketing Specialist in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Fun atmosphere and good work life balance

    Cons

    No room to grow. Hard to get promoted

    Advice to Management

    Think of employees as more than just a number


  10. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time

    Pros

    pay, benefits. team work, time off

    Cons

    no work like balance, management are young and dumb

    Advice to Management

    grow up. get more experience


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