Groupon Reviews | Glassdoor

Groupon Reviews

Updated September 19, 2018
2,142 reviews

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3.5
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Groupon CEO Rich Williams
Rich Williams
508 Ratings

2,142 Employee Reviews

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Pros
Cons
  • "Long hours, no sense of work/life balance" (in 35 reviews)

  • "Upper management was continuously changing without a clear direction or strategy" (in 68 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Chicago, IL
    Current Employee - Business Development Representative in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Really good training program
    Gets you fluent in Salesforce
    No commission caps, good money
    Super positive environment and very accepting

    Cons

    Get used to change because you will experience changes
    Moved teams a few times; need more consistent use of managers

    Advice to Management

    Try to limit change as much as possible and start to value the sales rep more like how you used to.


  2. "Summer Internship experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer Intern in Chicago, IL
    Former Employee - Software Development Engineer Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Groupon (Less than a year)

    Pros

    1. Importance of the work done by the interns.
    2. Good teamwork.
    3. Great work-life balance.
    4. Great pay.

    Cons

    I didn't find any cons while working.

  3. "Not Enough Transparency or Fair Compensation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Relaxed environment
    Casual Atmosphere
    Unlimited PTO

    Cons

    No transparency
    Low compensation
    Tendency to micro-manage

    Advice to Management

    Needs a re-org.


  4. "tons of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Unlimited PTO, awesome office culture, young and flexible management, ability to move between departments and move up, tons of different opportunities (sales, account management, creative roles, etc.)

    Cons

    Management is short-sighted and willing to lose valuable employees, lots of turnover

    Advice to Management

    Pay your employees better based on industry standards and be flexible with valuable employees in order to keep them around - the more people who leave will make other employees feel unstable or unsure if they should stay too.


  5. "A nice place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Development Engineer in Chicago, IL
    Current Employee - Software Development Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Friendly and smart people, great and diverse company culture, nice office and amenities. They seem to be focused on gauging and improving employee satisfaction, maybe due to past turnover. I love my manager and I like the people I’ve met up the chain too. They’re very involved and helpful, and I like having the weekly manager one on one. Lots of people have stuck around 5+ years. Challenging problems to work on at scale. Good benefits too.

    Cons

    Not great base compensation for engineers. There have been some high profile departures recently. Poor stock performance. Some startup tech baggage and slow evolution. Uncertainty about long term company prospects, lack of growth. Weak hiring pipeline. Agree with other reviewers saying it’s a great company with a somewhat weak business model.

    Advice to Management

    Need better engineering hiring pipeline. More engagement from senior management. The last quarterly meeting was weak.


  6. "Has its pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Chicago, IL
    Current Employee - Buyer in Chicago, IL
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Flexible work life balance. Unique young company. Great benefits

    Cons

    Legacy problem. Salary isn't structured well. Promotions give very little money.


  7. "It's like a well paid entrepreneurship internship if you get around the frustration"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Chicago, IL
    Current Employee - Sales Representative in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Learn a ton about all types of businesses.
    Pays very well if you do very well.
    Upward movement is quick if you do well.
    Very liberal company with pretty loose rules for attire/vacation/etc.
    Great employees here and you make friends.

    Cons

    Things are changing all the time.
    Departments are often not aligned at all.
    A lot of things pushed out generally make no sense at the sales floor level.

    Advice to Management

    Listen o the feedback provided by the ones selling the product to your clients.

  8. "Flexible workplace and smart people, but lacks long term focus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Palo Alto, CA
    Current Employee - Anonymous Employee in Palo Alto, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    -Flexible work place
    -easy to transfer between teams
    -Many people work from home regularly
    -Flexible work hours
    -401k match

    Cons

    Strategies/leaders change frequently
    Company lacks focus on one or two projects - tries a project for a while and then switches

    Advice to Management

    FOCUS on key skills and not try to compete in every ecommerce space.


  9. Helpful (2)

    "Talent Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Chicago, IL
    Current Employee - Recruiter in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Work life balance, autonomy, growth opportunity

    Cons

    Not the best pay and there are some questions on what the future looks like

    Advice to Management

    More transparency. Being more present and engaged!


  10. "Business Development Manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great people and environment to work in.

    Cons

    I have nothing bad to say.


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