Groupon Reviews | Glassdoor

Groupon Reviews

Updated August 13, 2018
2,120 reviews

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3.5
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Groupon CEO Rich Williams
Rich Williams
497 Ratings

2,120 Employee Reviews

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Pros
Cons
  • "Long hours, no sense of work/life balance" (in 35 reviews)

  • "Upper management was continuously changing without a clear direction or strategy" (in 68 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Business Development Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Chicago, IL
    Current Employee - Business Development Representative in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    Really good training program
    Gets you fluent in Salesforce
    No commission caps, good money
    Super positive environment and very accepting

    Cons

    Get used to change because you will experience changes
    Moved teams a few times; need more consistent use of managers

    Advice to Management

    Try to limit change as much as possible and start to value the sales rep more like how you used to.


  2. "Groupon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time

    Pros

    I absolutely love working at Groupon. I could not have asked for a better team, an incredible manager who is super down to earth, understands you have a life outside of work, and supports you in everything you do. I love the work/life balance but also enjoy coming to work everyday. The work environment is amazing and the people who work at Groupon are awesome. Definitely would recommend working here to anyone who is looking to work for a fun environment, potential to grow, and great work/life balance!

    Cons

    None at this time.

  3. "Small company to have big impact on your work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineering Intern in Seattle, WA
    Former Employee - Software Development Engineering Intern in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Groupon (Less than a year)

    Pros

    - Big impact on the intern project
    - Cross-team collaboration
    - Free snacks and drinks

    Cons

    - Intern project is relatively new and unrelated to others' daily job
    - Some standard Software Engineering process is just informal


  4. "PHX OFFICE SPECIFIC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Representative in Phoenix, AZ
    Current Employee - Business Development Representative in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    Great leadership team that is innovative and open to ideas and participation, friendly and fun work environment encouraged and supported, unlimited PTO, relaxed dress code, great training program for those new to sales, once proficiency is achieved there is the opportunity to work to your potential in the way that you choose, great work life balance-no nights no weekends no holidays. Overall, you will leave employment here better at your job in sales. I AM HAPPY WHEN I COME TO WORK which says a lot considering the stressful nature of sales!

    A sales organization run by true salespeople is always a great thing! That's what you get in the Phoenix Groupon office!

    Cons

    slow communication between main office and PHX office, lots of change lots of the time, those changes can impact your earnings and at times there isn't much notice, the advancement path can be muddy-mostly because it is not understood vs you are being held back, some disconnect between job and compensation

    Advice to Management

    Continue with the new energy and direction of the PHX office, keep leading with transparency, continue to notice and acknowledge your tenured reps


  5. "Systems Engineering Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Systems Engineer Intern in Chicago, IL
    Former Employee - Network Systems Engineer Intern in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon (Less than a year)

    Pros

    Great office environment and culture
    Had a fun team to work with
    Got to work with a lot of different IT systems, some very extensively
    Had a lot of independence

    Cons

    No major cons to think of


  6. Helpful (1)

    "Great place to work!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time (More than a year)

    Pros

    Great company culture and work environment

    Cons

    Lots and lots of changes


  7. Helpful (1)

    "Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development in Scottsdale, AZ
    Current Employee - Business Development in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    The office is Scottsdale is very fun and inviting! The culture is what really sets our office apart from our headquarters in Chicago. In regards to the job, one of the biggest pros that I love about Groupon is what we're selling. When you believe in the product and you know that what we sell is valuable to our merchants it makes selling Groupon easy.

    Cons

    Sales is sales. When it comes to being on the phone you have to be able to deal with rejection.

    Advice to Management

    Continue to make life less boring.

  8. Helpful (2)

    "Divisional Sales Manager - Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Divisional Sales Manager in Scottsdale, AZ
    Current Employee - Divisional Sales Manager in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    The office is filled with extremely talented reps and managers who are dedicated to making Groupon a great place to work. The culture is incredible and there are many ways to network with peers via the various employment resource groups in the Phoenix office (Groupon 4 Veterans, Women @ Groupon, Volunteers @ Groupon, Parents @ Groupon & Pride @ Groupon.) The earning potential for both reps and managers is uncapped and hard work truly does pay off.

    Cons

    Change is constant at Groupon and can be challenging at times.


  9. "Divisional Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Current Employee - Anonymous Employee in Scottsdale, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    If you are willing to work hard, the compensation and reward can be outstanding. It does take some time before you reach that point, but if you're willing to stick with it and grind- you won't be disappointed. There is a fun culture, and your co-workers will keep you lifted in harder times.

    Cons

    In order to make the most of a sales role, you have to have thick skin and the ability to identify what matters and what doesn't. There are shifting targets, so you have to stay ready for change, and remain adaptable to adversity.

    Advice to Management

    For higher level management, it would be wise to discuss future comp plans with higher level reps to gain insight on potential impacts of behavior prior to rolling out.


  10. Helpful (1)

    "#TeamGroupon"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (Less than a year)

    Pros

    flexibility, career advancement, relaxed work environment, collaborative, unlimited PTO, work from home options

    Cons

    The environment can be VERY fast paced.


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