Groupon Reviews | Glassdoor

Groupon Reviews

Updated March 23, 2019
2,277 reviews

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3.5
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Groupon CEO Rich Williams
Rich Williams
572 Ratings

Employee Reviews

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Pros
  • "No dress code, live environment" (in 138 reviews)

  • "There is a good work/life balance at the company too" (in 115 reviews)

Cons
  • "Long hours, no sense of work/life balance" (in 36 reviews)

  • "Upper management was continuously changing without a clear direction or strategy" (in 68 reviews)

More Pros and Cons

  1. Featured Review

    "One of the best e-commerce companies to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineering Manager in Bengaluru (India)
    Current Employee - Software Engineering Manager in Bengaluru (India)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than a year)

    Pros

    - Open culture, things are transparent and management does a good job in propagating the changes to each individual
    - Smart colleagues, really know how to do their job well
    - Excellent working environment
    - Focus on personal growth, $1500 each year for the same which you can use for training, books, attending conferences etc.
    - Highly collaborative teams

    Cons

    Nothing that I can think of


  2. Helpful (1)

    "Summer Internship experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer Intern in Chicago, IL
    Former Employee - Software Development Engineer Intern in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Groupon (Less than a year)

    Pros

    1. Importance of the work done by the interns.
    2. Good teamwork.
    3. Great work-life balance.
    4. Great pay.

    Cons

    I didn't find any cons while working.

  3. "Opportunity to make money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BDM
    Current Employee - BDM
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    A lot of opportunity to make good money - good reps make 6 figures .

    Cons

    If you don't hit your numbers they have no problem firing you.


  4. "Good place to work for...once upon a time!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Groupon full-time

    Pros

    Good place to get experience and learn.

    Cons

    Mid Management is struggling to find the right path ahead.


  5. Helpful (2)

    "Nice place to work to start out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchant Support in New York, NY
    Former Employee - Merchant Support in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Groupon full-time (More than 5 years)

    Pros

    Work life balance, culture, colleagues.

    Cons

    Overall company seems to be on a bit of a downturn.


  6. "High turnover entry level environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Chicago, IL
    Former Employee - Operations Analyst in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Groupon full-time (More than 3 years)

    Pros

    The benefits package is very good. The people are very professional and there is a strong corporate culture of wanting employees to succeed.

    Cons

    It can be difficult to actually maintain a forty hour work week. Pay information is relatively opaque, but in line with most corporate jobs.


  7. "Groupon Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 3 years)

    Pros

    Leadership speak to building a strong culture.

    Cons

    Day-to-day operations do not follow said culture.

  8. "Great place to work, but has it's moments!"

    StarStarStarStarStar
    Current Employee - Merchant Development Manager
    Current Employee - Merchant Development Manager

    I have been working at Groupon full-time (More than 3 years)

    Pros

    - Unlimited time off
    - A lot of freedom and a very laid back environment

    Cons

    - No transparency
    - Upper management issues


  9. Helpful (2)

    "No Future"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Visual Designer in Chicago, IL
    Former Employee - Visual Designer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Groupon full-time (More than a year)

    Pros

    Casual dresscode. Flexible work schedule.

    Cons

    Surviving employees of the good ol’days clinging to jobs because company failed to support their career development. Newer employees who are paid far below industry standard, are given made-up job titles to disguise their low pay and ever increasing responsibilities. Constant turnover, “restructuring,” and complete general avoidance of of acknowledging any data that suggests they are headed for more layoffs (especially the IBM lawsuit and work being outsourced).

    Advice to Management

    Invest in your employees. Pay them industry standard and stop trying to leverage being a “cool” company as a fair trade for low pay, no career path, and persistent fear of layoffs.


  10. Helpful (2)

    "It is a critical time for the engineering organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Work Life Balance is good, my immediate manager gives me room to do what I need to do. Some of the technical problems are interesting challenges, when we have time to work on them.

    Cons

    The CTO has created a toxic environment where everyone is afraid for their job, and no disagreement with him is allowed without fear of repercussions.
    Cost cutting has led teams to only be able to keep the lights on, with no time for actually improving the software.
    Layoffs are being done with a goal of creating attrition due to uncertainty, instead of doing them and then moving forward. People as a result are unable to focus on their work and create momentum.
    The hiring bar is being lowered in India in order to meet the demand of layoffs in California.

    Advice to Management

    Take pro-active steps to retain the remaining technical talent that you have left. Do not treat engineers like disposable commodities, or you will have no-one left capable of fixing a SEV1 caused by brain drain and new sub-standard engineers.
    Get a CTO in there that is capable of inspiring technical talent, there are some already in the organization that would fit the bill.