Mission: Groupon’s purpose is to build strong communities through thriving small businesses.
Best Places to Work: 2012 (#40)
Everyone loves to ask us what it's like to work at Groupon. With offices in 16 countries, sometimes it can be hard to describe, so we asked our staff. Here's what they said:
Ready for a new professional challenge? We're hiring in Chicago—come join #TeamGroupon!
Groupon’s purpose is to build strong communities through thriving small businesses.
At Groupon, we have a mission to become the daily habit in local commerce by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants around the world. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.
Want to read about the folks who work at Groupon? Check out our People Blog.
Ready to apply for your next career move? Visit our career site.
Groupon is committed to hiring and cultivating a diverse talent pool to continue driving business results across engineering and the company at large. Our commitment to diversity spreads across the board. Diversity in people, perspectives, and tools creates an environment of innovation, development, and support that fuels our ability to best serve our customers.
Just as Groupon operates on a global scale at the local level, our technical staff matches global scale with small-team agility. Product managers, designers, and engineers metaphorically sit at the intersection of mobile and local while physically sitting alongside mentors and leaders who continue to build. Code ships early and often, creative is quickly seen by millions, and the Groupon experience continues to evolve due to our collective efforts.
Working from five offices around the world, the Design Union consists of 50 product and visual designers with multidisciplinary skills. Our designers build engaging, delightful user experiences through a deep understanding of our customers, both consumers and merchants. By collaborating with Product, Engineering, and Marketing organizations, the Design Union strategizes and executes on Groupon's product vision.
The 1:1 interactions we have with our merchant partners fuel our success as well as our pride. Building a company that has industry-defining technology and a world-class sales and account management component enables us to provide boundless opportunities to local commerce, and in turn provide long-term career paths for people. Our sales organization allows for career development and exposure to areas of account management, market strategy, and team leadership as well as channel and industry-specific experience as we expand our impact.
Groupon Sales University is a sales graduate programme without a degree and without the cost of graduate school. Think of it as a classroom to transition you from the classroom and into the workplace!
What does GSU include?
Sales Intensive: Weeks 1-2
An intensive classroom environment, like a sales bootcamp designed to get you up to speed on how Groupon does sales and what you need to think, do, and say to hit the ground running. A mixture of lecture, study, role play, activities, and real-life practice.
· Teaching soft and hard sales skills
· Creating relationships and connections
· Learning sales goals and skill development goals
A capsule environment prospecting real merchants and using your new on- and off-the-phone sales skills to connect businesses with our platform, bridging the gap between where they are and where they want to be. A mixture of monitored calling, emailing, quizzing, scoring, training, and practicing to be selected for a vertical/industry and hit graduation criteria.
· Practicing soft and hard sales skills
· Developing relationships and connections
· Beginning sales goals and skill development goals
In your Business Development Representative role in Local Sales, on an industry-/vertical-specific sales team of people who came before and with you through the same path and now face the same wins and challenges you face each day. A mixture of independent calling, emailing, quizzing, scoring, training, and practicing to meet sales goals and pace toward promotion criteria as a Business Development Manager.
· Honing soft and hard sales skills
· Broadening relationships and connections
· Exceeding sales goals and skill development goals
· Call listening
· Call scoring
· Call coaching
· Industry deep-dives (PDS knowledge)
· Sales process
If this sounds like something that could be of interest to you, meet the trainers and check out what GSU graduates say!
I have been working at Groupon full-time (More than 5 years)
Awesome company culture, great benefits, fun place to work, good people, pretty good room for growth.
Lot of issues that are simply "on the roadmap" to be fixed––likely due to the occasionally poor collaboration between departments.
Advice to Management
Keep pushing forward and ignore the short-term headwinds. Get "in the weeds" with lower-level reps/employees to get a better, truer understanding of how our processes work.
I applied online. The process took 2 weeks. I interviewed at Groupon (Chicago, IL) in October 2018.
I first had a phone interview which was 30 minutes long where I was asked, "tell me about yourself" and then I was asked why Groupon. I then had time for questions at the end and was told about compensation and benefits as well. The lady was very nice. I was then emailed a few days later to schedule a final round interview at their headquarters in Chicago. The following week I had a 2 hour interview in Chicago which consisted of a short office tour, 1 30 minute interview and then I was able to shadow someone who worked the job I applied for then ended with the second 30 minute interview. Everyone was extremely nice and young and made me feel so comfortable right away. It was a very laid back environment and interview.
Has programs that support a diverse and inclusive workforce