Working at Groupon | Glassdoor

Groupon Overview

Chicago, IL
5001 to 10000 employees
2008
Company - Public (GRPN)
Internet
$2 to $5 billion (USD) per year
At Groupon (NASDAQ: GRPN), we have a mission to become the daily habit in local commerce by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and ... Read more

Mission: Groupon’s purpose is to build strong communities through thriving small businesses.


Glassdoor Awards

Best Places to Work: 2012 (#40)

Company Updates

  • Everyone loves to ask us what it's like to work at Groupon. With offices in 16 countries, sometimes it can be hard to describe, so we asked our staff. Here's what they said:

    http://glassdoor.com/slink.htm?key=vQTMo

  • Ready for a new professional challenge? We're hiring in Chicago—come join #TeamGroupon!

    New year, new you: Live your passion at these 10 Chicago tech companies in 2019

    With a new year comes another 12 months of opportunity, so why not get 2019 started right by discovering the right role for unlocking your full potential? We spoke with 10 fast-growing Chicago tech companies about what they look for as they expand their teams. Read on to learn more, and kick your career into overdrive.

See AllSee All

Groupon – Why Work For Us?


Groupon’s purpose is to build strong communities through thriving small businesses. 

At Groupon, we have a mission to become the daily habit in local commerce by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants around the world. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

Want to read about the folks who work at Groupon? Check out our People Blog

Ready to apply for your next career move? Visit our career site

Join #TeamGroupon today

Our Values

COMMUNITY | Build great neighborhoods.

We believe in great communities. Specifically, we believe that successful local businesses are the backbone of vibrant spaces. What makes your neighborhood great? It’s the combination of interesting and thriving businesses coupled with people who visit frequently. We are the thing that connects them, and we can make things better for both -- building amazing communities in the process through our economic impact. Coupled with our volunteer efforts and social responsibility focus, there are numerous ways we can all make a greater difference.

OWNERSHIP & PERFORMANCE | Act like its your business.

We work with thousands of small business owners, and they take hard looks at every decision they make because each can mean success or failure for their business. To succeed, they have to get creative. They run lean. They get the absolute most from their teams. And, they plan for the long term. We want everyone at Groupon to take that same approach.

INSPIRATION | Make life less boring.

We think life should be fun. For our customers that means showing them the amazing things they can experience right outside their doors and virtually anywhere they go. For merchants, it means helping make their businesses successful and their lives easier. For employees, it means building a great place to work. All of this is steeped in our sense of humor, our commitment to excitement and cats. Lots of cats.

RESPECT, INTEGRITY & INCLUSION | Solve problems the right way, together.

We don’t just want to win, we want to win the right way. We’ll celebrate difference and the ways it can change how we work and lead to bigger wins. We’ll work across the company and realizing that success isn’t a zero-sum game. We’ll invite diverse perspectives and making sure we take on challenges in an honest, open and respectful manner.

CUSTOMERS | Begin and end with the customer.

Customers are why we’re here. They drive our business. When customers view us as a daily habit -- as something indispensable -- it will mean we’re solving fundamental challenges and delivering amazing value. Whether it’s consumers or the merchants we connect them with, everything we do should begin and end with the customer, and we will be willing to do the hard work for long-term customer happiness.

Inclusion & Diversity

Groupon is committed to hiring and cultivating a diverse talent pool to continue driving business results across engineering and the company at large. Our commitment to diversity spreads across the board. Diversity in people, perspectives, and tools creates an environment of innovation, development, and support that fuels our ability to best serve our customers.

Our Employee Resource Groups

Involvement, professional development, and personal growth are among the many benefits our employee resource groups afford us.
 



University Students

We're a better company thanks to the talent that comes to us from numerous halls of knowledge. Whether full-time staff or intern, master's or bachelor's, students and grads join our ranks throughout the year to drive the evolution of local commerce and experience a new degree of success.
 
 

Tech

Just as Groupon operates on a global scale at the local level, our technical staff matches global scale with small-team agility. Product managers, designers, and engineers metaphorically sit at the intersection of mobile and local while physically sitting alongside mentors and leaders who continue to build. Code ships early and often, creative is quickly seen by millions, and the Groupon experience continues to evolve due to our collective efforts. 

Design

Working from five offices around the world, the Design Union consists of 50 product and visual designers with multidisciplinary skills. Our designers build engaging, delightful user experiences through a deep understanding of our customers, both consumers and merchants. By collaborating with Product, Engineering, and Marketing organizations, the Design Union strategizes and executes on Groupon's product vision. 

Sales

The 1:1 interactions we have with our merchant partners fuel our success as well as our pride. Building a company that has industry-defining technology and a world-class sales and account management component enables us to provide boundless opportunities to local commerce, and in turn provide long-term career paths for people. Our sales organization allows for career development and exposure to areas of account management, market strategy, and team leadership as well as channel and industry-specific experience as we expand our impact.

Groupon Sales University Trainers

Groupon Sales University is a sales graduate programme without a degree and without the cost of graduate school. Think of it as a classroom to transition you from the classroom and into the workplace!

What does GSU include?


Sales Intensive: Weeks 1-2

An intensive classroom environment, like a sales bootcamp designed to get you up to speed on how Groupon does sales and what you need to think, do, and say to hit the ground running. A mixture of lecture, study, role play, activities, and real-life practice.

· Teaching soft and hard sales skills

· Creating relationships and connections

· Learning sales goals and skill development goals


Groupon Onboarding: Weeks 3-12

A capsule environment prospecting real merchants and using your new on- and off-the-phone sales skills to connect businesses with our platform, bridging the gap between where they are and where they want to be. A mixture of monitored calling, emailing, quizzing, scoring, training, and practicing to be selected for a vertical/industry and hit graduation criteria.

· Practicing soft and hard sales skills

· Developing relationships and connections

· Beginning sales goals and skill development goals


Strategic Sales: Weeks 13 onwards

In your Business Development Representative role in Local Sales, on an industry-/vertical-specific sales team of people who came before and with you through the same path and now face the same wins and challenges you face each day. A mixture of independent calling, emailing, quizzing, scoring, training, and practicing to meet sales goals and pace toward promotion criteria as a Business Development Manager.

· Honing soft and hard sales skills

· Broadening relationships and connections

· Exceeding sales goals and skill development goals
 

What does the curriculum include?

· Call listening

· Call scoring

· Call coaching

· Industry deep-dives (PDS knowledge)

· Sales process


If this sounds like something that could be of interest to you, meet the trainers and check out what GSU graduates say!

 
 

Groupon Sales University Classroom

Groupon Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Groupon CEO Rich Williams
Rich Williams
563 Ratings
  • Featured Review

    Helpful (2)

    "Overall Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Manager in Chicago, IL
    Current Employee - Senior Account Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Groupon full-time (More than 5 years)

    Pros

    Awesome company culture, great benefits, fun place to work, good people, pretty good room for growth.

    Cons

    Lot of issues that are simply "on the roadmap" to be fixed––likely due to the occasionally poor collaboration between departments.

    Advice to Management

    Keep pushing forward and ignore the short-term headwinds. Get "in the weeds" with lower-level reps/employees to get a better, truer understanding of how our processes work.

See All 2,360 Reviews

Groupon Photos

Groupon photo of: View from the new London office
Groupon photo of: Welcome to Groupon London
Groupon photo of: Gaming in the London office
Groupon photo of: New London office
Groupon photo of: New London office in Whitechapel
Groupon photo of: Grace Hopper 2017
See All PhotosSee All

Groupon Interviews

Experience

Experience
51%
24%
25%

Getting an Interview

Getting an Interview
56%
14%
13%
9
3
3
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (3)  

    Business Development Representative Interview

    Anonymous Employee in Chicago, IL
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Groupon (Chicago, IL) in October 2018.

    Interview

    I first had a phone interview which was 30 minutes long where I was asked, "tell me about yourself" and then I was asked why Groupon. I then had time for questions at the end and was told about compensation and benefits as well. The lady was very nice. I was then emailed a few days later to schedule a final round interview at their headquarters in Chicago. The following week I had a 2 hour interview in Chicago which consisted of a short office tour, 1 30 minute interview and then I was able to shadow someone who worked the job I applied for then ended with the second 30 minute interview. Everyone was extremely nice and young and made me feel so comfortable right away. It was a very laid back environment and interview.

    Interview Questions

    • Name a time where you were in a stressful situation and how did you handle it   Answer Question
    • Name a time you have had to challenge a supervisor or peer.   Answer Question
See All 932 Interviews

Groupon Awards & Accolades

  • Best Places to Work for LGBT Equality,, Human Rights Campaign’s (HRC) Corporate Equality Index, 2016
  • Built In Chicago Top 100 Digital Tech Companies in Chicago, Built In Chicago, 2017
  • Mobile Commerce Award - Winner, Internet Retailer, 2015
  • Top 100 Digital Companies in Chicago, Built in Chicago, 2015
  • Fortune 500, Fortune, 2015
See More

Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Groupon? Share Your Experiences

Groupon
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or