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      Gusto

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      Customer Care Advocate Interview

      Aug 1, 2017
      Anonymous employee
      Madison, WI
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Gusto (Madison, WI) in Jul 2017

      Interview

      The process took about 3-4 weeks since I was out of state. They reached out to me almost instantly after I submitted my application. I had a 30-minute phone call with a recruiter, and then he scheduled me for a follow-up interview with 4 different people within the company that lasted 2 hours. It was a virtual interview since I was out of state using the conference software, Zoom. The interview process was very easy and comfortable. Make sure you know a lot about the company and why you want to work there. After the interview, they called a reference of mine and then a group called me a few days later to let me know that I got the offer. I liked that they told me what stood out for them and why they chose me. Some of the interviewers reached out to congratulate me too. I'm excited to work for this company.

      Interview questions [1]

      Question 1

      Tell me about a time when you had good service/bad service? Tell me about your favorite app and how would you explain how to use it to a peer/to your grandparents?
      Answer question
      1

      Other Customer Care Advocate Interview Reviews for Gusto

      Customer Care Advocate Interview

      Mar 14, 2024
      Anonymous Interview Candidate
      Denver, CO
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in Mar 2024

      Interview

      It was a three part interview, each segment being 30 minutes. The first was more of your average scenario based set of questions. The second was more technical, and the third was relating to the company culture and how it aligns with your goals. I'm rating it poorly because they decided not to move forward with my application entirely due to the fact they stopped decided to move hiring for the role to a different city. Why even bother interviewing for one location if you're going to pull the rug out from under applicants like that and waste their time?

      Interview questions [1]

      Question 1

      Why did you apply to this position with Gusto specifically?
      Answer question
      1

      Customer Care Advocate Interview

      Apr 18, 2024
      Anonymous Interview Candidate
      Denver, CO
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in Mar 2024

      Interview

      Was for position which could be remote if not living in the Denver area. All phases were online via Microsoft Teams and they had no issue with initial interview at 7 a.m.

      Interview questions [4]

      Question 1

      Okay, great - Before we proceed, please briefly introduce yourself with your full name,***sex, age,*** and location.
      1 Answer

      Question 2

      How do you envision applying your skills and passion to contribute to our team's efforts at Gusto
      Answer question

      Question 3

      Describe in fewer than 75 words a hobby or topic you’re deeply interested in. Explain it to me as if I know nothing about it.
      Answer question

      Question 4

      The Supplies account had a $360 debit balance at the end of the accounting period before adjustment for supplies used, and an inventory of $80 worth of unused supplies were on hand. Which of the following is the required adjusting entry?
      Answer question

      Customer Care Advocate Interview

      Jul 28, 2023
      Anonymous employee
      United States Coast Guard - Air Station Sacramento
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Gusto (United States Coast Guard - Air Station Sacramento)

      Interview

      Interview process 3 round and you talk with different people at the company , but they make sure you’re a good fit . Everything is easy would recommend to work at this job if you like customer service

      Interview questions [1]

      Question 1

      What makes you stand out from others
      Answer question

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