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      Gusto

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      Customer Experience Interview

      Feb 28, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Gusto in Dec 2015

      Interview

      Gusto was a pleasant interview experience. Individuals took at least a full hour to conduct each interview irrespective of type (skills-based, case-based, culture fit) and never made you feel rushed. They were eager to make you comfortable while you interviewed and really wanted to get to know you. Questions and exercises were thoughtful and relevant. They were a few kinks when it came to job offer time, but it always stemmed from a good place and was ultimately pleasantly resolved.

      Interview questions [1]

      Question 1

      How would you improve these customer/support metrics?
      Answer question
      1

      Other Customer Experience Interview Reviews for Gusto

      Customer Experience Interview

      Oct 11, 2019
      Anonymous employee
      Denver, CO
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Gusto (Denver, CO) in Sep 2019

      Interview

      Interview process was speedy and sincere. It consisted of a phone interview, a short project and then 3 in person interviews (all on same day, 3 different interviewers). I really appreciated the transparency about the company and role I was applying for. Everyone I met and talked with seems genuinely happy to be working at Gusto. I took that to be a great sign.

      Interview questions [1]

      Question 1

      What is an example of something you had to do, but didn't want to? How did you come to terms with this?
      1 Answer

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