Submitted resume. Was called within a week. Interviewed with in few day after telephone call. Interviewed by a terrific person- kind, personable and had great knowledge about the position she was hiring

If you have a pulse, and are willing to work for peanuts, you're in. No tax background required to manage tax professionals and the tax service experience. Interview consists of possible customer and employee scenarios that you are asked how you would handle. Common sense is key.