Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      HelloFresh

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: HelloFresh reviews | HelloFresh jobs | HelloFresh salaries | HelloFresh benefits | HelloFresh conversations
      HelloFresh interviewsHelloFresh Customer Care Agent interviewsHelloFresh interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Care Agent Interview

      Dec 23, 2015
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at HelloFresh

      Interview

      Applied online through the HelloFresh website. Received a call shortly thereafter from a HelloFresh recruiter. I was unable to pick up the phone so she left a message. However, when I called her back, I was unable to reach someone after calling at various times of the day. When I left a message, I mentioned that email would be an easier way to communicate so that we could set up a time to talk. However, for some reason, the particular recruiter who reached out to me had an aversion to using email at all since she proceeded to keep calling me during work hours. When I would call back, she would not answer. Eventually, we managed to have a short interview over the phone where she sounded a bit lethargic and unenthusiastic. Perhaps it was an off day. In any case, she seemed to also be in a hurry to move on to other candidates and finished the interview with the standard line about next steps. I ended up receiving an email from this same recruiter asking me for an in person interview. However, since they were firm about offering only 13 an hour (the lowest pay I had been informed of compared with other similar e-commerce companies), I declined the interview due to a better paying position elsewhere.

      Interview questions [2]

      Question 1

      What makes you want to work at HelloFresh?
      Answer question

      Question 2

      Tell me about yourself
      Answer question
      10

      Other Customer Care Agent Interview Reviews for HelloFresh

      Customer Care Agent Interview

      Sep 3, 2021
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at HelloFresh in Aug 2021

      Interview

      The interview process moved along pretty quickly and the interviewers responded with the next steps after I passed the previous round. The interview started with a phone interview then it was moved to an online test followed by a video interview and then a group interview.

      Interview questions [1]

      Question 1

      Where do you see yourself 10 years from now? How long do you plan to stay with HelloFresh? When is it acceptable to now show up to work?
      Answer question

      Customer Care Agent Interview

      Mar 6, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at HelloFresh

      Interview

      The process was straightforward. First interview happened to be with two recruiters. As for the second interview, I participated in a group interview with a few other recruiters and candidates. It was very interactive and fun!

      Interview questions [1]

      Question 1

      How did you use your selling and negotiating techniques in your previous position?
      Answer question

      Customer Care Agent Interview

      Dec 6, 2020
      Anonymous Interview Candidate
      Newark, NJ
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at HelloFresh (Newark, NJ) in Aug 2020

      Interview

      Straight forward interview process. Employees conducting interviews were nice. Began with a very short phone screen and last round was a 2 hour group interview. The group interview was fun and relaxed, and very collaborative.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      Restaurant Associates
      3.8★Compensation & Benefits
      avatar
      Unidine
      3.5★Compensation & Benefits
      avatar
      Reinhart Foodservice
      3.6★Compensation & Benefits
      avatar
      Union Square Hospitality Group
      4.3★Compensation & Benefits