I applied late December and then heard back a few weeks later. Had a phone call with HR, then an in-person interview with someone from HR and Customer Service. They seemed friendly enough. But some of the questions seemed designed to trick you, which seems counter-intuitive if you want to hire people. They asked what I knew about the competitors, so I told them I didn't know much because I hadn't had a chance to use the service and they implied that if I'd actually googled the company, I would have seen the ads. Of course I googled them, I went for an interview! They also seemed unimpressed that I wasn't a master chef. Then I spoke to someone more senior who seemed very cold. I tried to have a bit of a human conversation but she just fired questions at me none stop. Most of which amounted to the same thing: what are you passionate about / what gets you out of bed in the morning / what motivates you. Anyway, they said they'd let me know in a few days. A week later, I hadn't heard back. So I reached out to the HR rep who completely ignored me. I find this company incredibly unprofessional. It's common courtesy to at least send a generic "we went with someone else" email when you've got to the final round of interviews.