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      API Technical Support Representative Interview

      May 20, 2016
      Anonymous Interview Candidate
      San Francisco, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1+ week. I interviewed at HelloSign (San Francisco, CA) in May 2016

      Interview

      I applied online, then I heard a reply one week later to schedule a phone screen. The phone screen went well and the next week I was onsite for an in-person interview where I was interviewed by 5 different people for 2.5 hours, 4 was behavioral questions and 1 was technical questions. Obviously, your personality and soft skills is good chunk of what they look for in you in a TSE role. Make them like you! The experience overall was nice. People there were nice and made me feel comfortable. I just wish I got the job.

      Interview questions [5]

      Question 1

      Why do you want to work here?
      1 Answer

      Question 2

      Where do you see yourself in 5 years?
      1 Answer

      Question 3

      Technical portion From what I can remember the guy who asked me the questions are what follows: -What are the HTTP error codes? -What is a callback and what is it in relation to API? -HTTP methods -What's a webhook? -Asked a few terminal command questions (what's grep, ls)
      Answer question

      Question 4

      What is your best trait and what is a trait you need to work on?
      Answer question

      Question 5

      What is your hobby?
      Answer question