Guest Services Representative applicants have rated the interview process at Hilton with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 73% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Services Representative roles take an average of 13 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at Hilton overall takes an average of 20 days.
Common stages of the interview process at Hilton as a Guest Services Representative according to 13 Glassdoor interviews include:
One on one interview: 25%
Background check: 21%
Phone interview: 14%
Drug test: 14%
Presentation: 11%
Skills test: 11%
Group panel interview: 4%
Here are the most commonly searched roles for interview reports -
I interviewed with the hiring manager and had a lovely conversation. Despite her confirmation that I would hear back within a few weeks, I was never contacted again, even after I followed up with her.
Great. Wonderful employee and great service. I would refer them to friends and family. I love the structure of the hotel beautiful scenery. I enjoy staying there and I felt comfortable and safe.
I applied online. I interviewed at Hilton (Biloxi, MS) in Jun 2024
Interview
Interview process was friendly nice and great staff of individuals who interviewed me. I was very comfortable. The staff was the best. I think this was the best interview I have had in a long time.
I applied online. The process took 3 days. I interviewed at Hilton
Interview
They use a virtual app called hirevue. Extremely easy to use nothing special to download. They send you an invite via a link. Once complete and if selected they email an offer letter and next steps for onboarding and training dates. They confirm address to send equipment.